Gralats not added..

So about a week ago (puns), I bought two $9.99 gralat packs which weren't added to my account. Two days afterward, I sent in a ticket to toonslab with the receipts and still no response. I contacted Reno and asked him what to do. He told me to email Snk with receipts. I did that, no response. Any help?

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Originally Posted by Bell

So about a week ago (puns), I bought two $9.99 gralat packs which weren't added to my account. Two days afterward, I sent in a ticket to toonslab with the receipts and still no response. I contacted Reno and asked him what to do. He told me to email Snk with receipts. I did that, no response. Any help?

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The last hope is to wait for Snk's responses...

Snk needs to personally check them. So wait until he checks them. If you see him online in-game make sure to remind him to check it out via pm.

Snk rarely reads his PMs in-game.
So I wouldn't even try doing that unless you're someone close to him.

Your best chance of getting snk's attention is :http://www.era-go.com/forum/showthre...o-Contact-SNK!

Try to ask someone that has authority to contact him when he's online.Good luck.

your story is usual for graal, last time server lags much so many bugs possible

Omg waste u money for gralaz hope u got it

Quote:

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Originally Posted by Bell

So about a week ago (puns), I bought two $9.99 gralat packs which weren't added to my account. Two days afterward, I sent in a ticket to toonslab with the receipts and still no response. I contacted Reno and asked him what to do. He told me to email Snk with receipts. I did that, no response. Any help?

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PM me your GraalID and the date you purchased it and I'll see if I can speed up the process.

I'm not promising anything though

Quote:

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Originally Posted by RenoDorvay

PM me your GraalID and the date you purchased it and I'll see if I can speed up the process.

I'm not promising anything though

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But still you might be able to help :P

Sounds good