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I would however for some reason I have been ignored or could not contact her. This issue as I said is not only of Tricky and the use of what she uses to express herself. This is also not directly targeting you either because as I have stated these are the only pictures I have of examples I could define as misuse, not abuse.
The point of this thread again for the fourth time is more about the kinds of staff misuse and abuse I have run into and or seen. Does that make the people mentioned in here evildoers? No, but they are just examples and should be treated as such.
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And if anyone does not believe that this is an issue then please by all means look at any other post I have started regarding staff misuse and abuse that have received much attention by the community. I am simply here to post what I believe and see to be wrong, some of you will agree some of you wont. But please stop attacking me or one another over damn posts and derailing them because it is very very VERY annoying to have to explain this over and over.
So posting here to create a bandwagon of hateful people who can't do a thing? If you want real change go above the person.
As much as I or anyone would like change there seems to be no change as much as we ask for it. There would be no reason for these threads to be made if there was no longer a problem correct? The ONLY reason I have started yet another thread regarding admins is because the issue is ongoing despite my pleas in the tickets I send or the posts everyone makes.
It is so problems like these DO NOT have to happen any longer, yet they still do.
Because every time, and I mean every time I have the substantial evidence and proof nothing happens, and that includes when they are in ticket submissions, and so begins the cycle again. Once this thread is dead we will all forget until someone else posts another thread similar with complaints and then the angry, upset crowd is riled again.
Maybe if you'd stop trying to constantly pm me after I told you a million times already to stop, no problems would be in sight.
Then I wouldn't have to say things from what I believe, as a defense. What you're doing here, is not showing everything, you're only showing the "bad parts" there's a whole story to everything y'know.
This has little to do with anything that you have quoted, in fact there are no correlations. As I said my anger IS NOT EXPRESSED TOWARDS ANY ONE PERSON, BUT RATHER THE IGNORANCE IN REGARD TO MISUSE OF POWERS WHETHER IT BE ONE OR ALL STAFF.
The images I have posted are of several different examples of problems I have encountered with several different staff members.
I feel like people have selective reading and only read what they want to read and disregard everything else.
My previous comment stands. If you're not happy that your tickets aren't being answered you can 1. Create a followup email directly to my email with the template in the useful links 2016/17 thread or 2. Go above me and tell Ser or snk your ticket isn't being answered. If you think I don't feel bad at how effectively I can do tickets you're wrong. I hate the current ticket system, sent an email to unixmad about it but got no response. By this time most of you know my committments outside of game so I don't have to remind you about that. Usually the person who does the most work "tickets" should get a say in how the system works right? Well not in this case. I understand the frustration of players waiting for tickets to get answered because I've been there before however I'm only one person.
I may be blunt with my answers or replies but that doesn't affect the outcomes of anything. I get the work done. On that note I have to get up at 5 tomorrow for work so peace.
Thank you, however as I have said your use of expression is not the issue, there is nothing wrong with being a lesbian or homosexual, the problem with it is the fact other people would get jailed for using it in the same way you would.
That was not the entire point of my post in the first place, but I am glad you understood. If the word was uncensored just like gay should be I would be 100% for it.
Now if we could all move passed the whole issue on the word Dyke and its meaning and usage I would like to keep the attention on the overall point of the thread.
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There is nothing wrong with your blunt answers, and I will directly email snk or unixmad on the issue thank you, or you if need be. Now I would hope we can all just focus on the main issue regarding misuse overall regardless of who the staff member is. I am not hateful towards anyone, I just say what is fair and or unfair.
You just say what you feel is fair or unfair.
All staff members care about the growth of Era and the enjoyment of the playerbase.
You don't need to worry about misuse of power of staff members. It is only a matter of time before it would be noticed with/without a thread about it. If anything, making a thread about it alerts the culprit and they could decide not to do such things anymore and skate free with no punishment.
I have to agree to some extent on the fact that the game system isn't good. I however attribute this to only one issue and primarily to the system using the fact that warnings cannot be removed from players when the warnings are given wrongfully. My concern is that , what if one day an admin abuses his or her power and decides to issue warnings to a player who shouldn't be getting it? Wouldn't that ruin a player's chances of becoming an admin in future? I believe submitting a ticket only gets a person released, but the warnings will remain.
This is the only concern that I have that I am rather unhappy about. The rest of the allegations in this thread by other players are unknown to be and I will only be convinced when they substantiate what they claim with evidence. I do have to say that some of the evidence presented are based purely on perspective and insufficient to support an accusation, though.
Nonetheless, I can definitely agree with them that there are some inadequacy in the running of the game, which I hope can be rectified.
@tristianfosho That comment was very ignorant, I guarentee you if you weren't hired you would have said something different, it's pretty obvious how vulgar and offensive staff are to players sometimes. Ace continues to break the rules without consequences, don't forget tricky, ETC...
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Don't think I don't have full Skype convos of you cussing, including ingame words on your staff account.
http://prnt.sc/dvfe3x
And I suppose this is, to you, fair? Jkjk
This entire sting of pages was TL;DR. If you would like to report abuse I would advise you to send a ticket to the support site/ You need absolutely water-tight proof of abuse with screenshots, videos and so on, should the ticket not be answered after some time, please contact Ser about the issue if you think Ace is not up to standards, although you have to admit it is a lot of tickets, many of which may not be real issues
Hmm, well you cant post it without consent of the other person(s) in the group; therefore, no proof can be used.
Why does everyone care if a person swears? wait let me put it this way...Why do players attack the "higher" or "privileged" members/staff directly?
If you have a problem then do what Ace said and email Ser or SNK or Ace. No need to express your hate on another person due to low level proof. (Not getting consent from the other person)
I'll be back, if you send a reply it will be at a later time for the response.
Have a nice day!:)
Ahaha oh my gosh, yeah I share an account with my friend, and he was the one to post that comment, I was the one who commented below :P. But yes I understand your point, and as I have said I am not out on a witch hunt, I am to be quite honest more out to keep awareness going so that people arent afraid to speak their mind.
Oh I'm sure you will have them soon.
Step One:
Get a friend
Step Two:
Get him to name himself whatever staff you dislik
Step Three:
Get him to be abusive
Step Four:
Report it on the forums or via ticket
Anyone can do it
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Fair enough, it's an honorable cause but to be honest there isn't really any way to increase awareness or stop the issue without raising specific examples, which would ultimately result in a quote-unquote "witch hunt"
This thread won't do anything admins don't care they think they're always right and didn't do anything bad a lot of the admins need to be fired and...we need a new manager!
A baseless assumption. Have you seen the posts made by staff here?
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Quote Originally Posted by Psycho Adelphos
This has little to do with anything that you have quoted, in fact there are no correlations. As I said my anger IS NOT EXPRESSED TOWARDS ANY ONE PERSON, BUT RATHER THE IGNORANCE IN REGARD TO MISUSE OF POWERS WHETHER IT BE ONE OR ALL STAFF.
The images I have posted are of several different examples of problems I have encountered with several different staff members.
Well for one thing I can apologize for the use of the word "dyke," I personally did not realize it was a term that offended people. I used it as a way to express my pride, it has since been removed in any case.
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According to your logic, I suppose we could say the same for players then. "People who trashtalk staff think they know what we do and the stresses the staff team deals with, thus they should be banned"
http://dictionary.cambridge.org/dictionary/english/dyke
You're the one who finds it disrespectful it's 2017 it's completely normal to hear such words as for the ones who think it's deragotary their problem is with the whole LGBTQ community, you need to accept hearing or seeing those types of words because it's now part of this generation and acceptance is the key to peace and agreement, as for the censorship I believe that the censorship was put because of the fact that there are players who don't accept seeing that word, which by now the team should reconsider censored terms.
Now I don't know the purpose of her status if she means it to be offensive or not but you can't take conclusions without knowing the truth
Now for the other part of the staff behaving improperly, I can agree with you that these types of things happen and unfortunately some get away with it, firstly you need to think "is that staff always like this?" If yes then there's your problem you can directly message a high staff instead of waiting a couple of weeks via any social media, discord Kik on in game ...
Though if youre surprised by a staff's attitude because he used to be so nice , you might think to yourself "what happened to him?" Well as you may know staff feel emotions and angry, frustrated, depressed... Are some of them and sometimes they might do actions unconsciously thinking it's normal while it's offending to the players(we're speaking of behavior here) in that case since the staff hired cannot be analyzed and let's the whole team know on his psychological level if he's tolerant or if he can introspect in these kind of situations, they have to deal with that problem. Now of course normal players won't even think about "he might be having a bad day" and they increase the anger, this is why when/if a staff feels like he is getting angry or is about to talk to a person in a bad way it is recommended for them to just take their hands off the keyboard take a deep breath and reread the message, it'll give him time and calm to think twice.
As for the staff not doing their job they should consider if he's afk or not usually if he's afk he should go off tag but sometimes clumsy them forget to do so, but if it's proven thar the staff is a slacker or doing his job badly by being unable to deal with simple situations then I'm sorry so say that he/she shouldn't be in the staff team.
Hi.
The message I posted that's pictured in the first post of this thread was sarcastic.
It was a reply to a comment that Ace made.
I would never be rude to players or endorse it.
And I'm not staff anymore, so my opinion isn't counted as a staff opinion.
All staff (in my view) should remember that their remarks on the forums represent the entire team as a whole and their attitudes do in a real way reflect the way they feel about being staff. If you have a combative and aggressive approach it gives you the appearance of holding a haughty demeanor and being somehow superior to the player-base, which is not what good customer service is about.
Confrontation, particularly when it's made towards players in an aggressive way, is not a customer support tool and that applies in-game, over the forums and over the support tickets.
I sometimes don't really much comprehend what you're trying to prove here...
That is debatable seeing how you used the term in such context brings out prejudicial thoughts be it whether you're from the LGBT group or not.
But this thread only serves one purpose and that is to stop the abusing and allowing a bit of freedom for gameplay.
There's a few issues i feel i should touch on here.
1. Professionalism of staff on their player accounts.
This is always been an on-going battle and quite a lot of staff see a disconnect where they can behave as a player on their staff account and everything that entails; ie- not being paragons of virtue like they are on their staff account. In my opinion when someone is made a member of the games staff team they are representative of the games staff team and community at ALL times, not just when they are on their staff account.
This goes for all activities they engange in while on a player account. I have and continue to be disappointed in behaviour that i see and have seen from certain staff members on their player accounts.
And this links in to my second point.
2. Appropriate communication and behaviour in the context of the game.
I realise that iEra is a very diverse and colourful community very much reflecting the real world as it is today and that's most definitely something to be celebrated however to be using strong language like dyke or any other words or phrases that people in the game want to take back or reclaim them or use as a symbol of their pride or pride in their own community is still not appropriate for anyone to be using in a game that is rated for Children.
Everything has it's time and place and especially staff or moderators shouldn't be using language or phrasing that isn't appropriate for a 12 year old and let's be realistic- younger than that. We've never been a community against LGBT and we've had many prominent staff members have been a part of that movement and community in their real lives outside of the game, and we have had LGBT themed items in the game in the past, maybe not directly but certainly indirectly (colour patterns, themes made by people invested and involved in LGBT)
3. Bullying.
Bullying is painful, it's not nice.
It saddens me to hear about staff abuse or manipulation. It's very concerning to hear that there are people and especially moderators that are allegedly using exclusion and bullying tactics against other people in our community (the steam group). Ideally we have a zero-tolerance stance towards this type of behaviour although it's hard to practice this when it's outside of official channels or outside of official field of vision. I implore you to contact a member of staff if you are being bullied by anyone in the community- especially staff members.
I do understand how intimidating it can be if a member of staff is included in bullying and it's something we take very seriously
If you feel like you aren't being heard or your problems aren't going away or getting answered feel free to message me on the forums directly. Remember to take screenshots using your phone or record any unnecessary or inappropriate behaviour.
Sorry Reno if you thought the comment I made was towards you, it was rather at the comment Ace made and then your afterthought on that said comment to show how out of line it was. Sorry if it caused any confusion<3.
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I am very thankful there are people who understand the angle I am coming from, whether that be you or XStarX. I am definitely not here to cause unnecessary drama, I just feel that personally as a player I've seen too many of these threads for there to be no change. I am hoping that we can all continue to post maturely on this thread and continue the conversation moving forward as it is a large issue not only for me but for a majority of the community.
So disappointing Reno and Vendhin are no longer staff. I've always respected you guys as staff and as people, and you have been such an outstanding example to how staff members should behave. If you're going to be a staff member then you should always be acting respectful and as a good example for players of this community.
@Tricky I feel like this relates to people saying the N word for social means. It may not be disrespectful in your eyes but as a staff member you should always be self aware of what you're saying because you never know when someone else will take offense, regardless of your personal opinions and involvement in the LGBT affairs.
@Ace, you have been staff for a few years now and I don't know what kind of job you do behind the scenes. But from what I have personally experienced is that you believe you are above the playerbase, and treat players like absolute crap. Just a tip of advice, you're not better than any single person just because you have a position that grants you 'godlike control'. In my honest opinion you really need to work on being a professional staff member and be more respectful. Not trying to criticize you just my personal opinion.
If I have offended anybody please feel free to remove my post as it was not my motive. Just offering a bit of perspective from a long time player.
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Look dude, i'm totally fine with you like advertising your thread and all, but please dont do it like this anymore, kinda rude.
whats going on here? Is there still fairness or unfairness?
Tbh I'm glad I'm quiet and don't get myself into these situations, but seriously can you just resolve the problem?
I believe that is far from irrelevant - If you want to point out issues with the staff team and highlight issues that we can improve on or raise awareness so that the playerbase can speak its mind, I'm fine, but if you devolve into simply trashtalking your way through it, you will get nowhere. This applies to both yourself and the person in the picture
I understand that, but when someone just posts screenshots to lower the legitmacy of a mature thread I find it pretty hard not to put such person in their place. I was there during that screenshot and it puts everything way out of context, hence the editing.
Anyways I agree my previous post was far from relevant. Now let us return to the subject at hand for its a very serious issue that's been ignored for a very long time.
You're mixing me up with someone else I believe because i have never done that xD I'm "that girl" no one even knows since my IOS is private and i have chats and PMS from friends, i don't even talk in public chat :) but keep trying! Oh and, if you think this is "lowering the legitmacy of a mature thread" that means the person shouldn't have said this in public chat, i'm just asking them not to do that since it's rude ^^ take care mate!