Globals are above Managers I believe, so why would he?Quote:
Originally Posted by Lotzy102
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Globals are above Managers I believe, so why would he?Quote:
Originally Posted by Lotzy102
I don’t know it’s all way too confusing, snk was manager and had these powers so....Quote:
Originally Posted by kaz210
Well I think the zone manager is a global. Oooops I quoted the wrong person.Quote:
Originally Posted by Lotzy102
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Can somebody link this thread to a global staff if you're in contact with them?
They will delete it.Quote:
Originally Posted by Zom
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That would be disappointing. This thread gives off valid points and information that they should look into.Quote:
Originally Posted by GrahfixCloud
I have an idea it’s a stupid idea but YouTube wink winkQuote:
Originally Posted by Zom
LmaooQuote:
Originally Posted by Lotzy102
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Oh and yes kids I’ve confirmed there are literally 3 globals that can help us only problem bit hard to contact themQuote:
Originally Posted by GrahfixCloud
1. Is XOR he can be emailed at xor@graalonline,com
2. MD (forget the actual a name)
3. Blackfires can be contacted on disc at Blackfires#0001 (note you need to be in same server or friends)
4. Unixmad can be emailed at unixmad@graalonline,com and on disc at unixmad#0001 (note you need to be in same server or friends)
And yes the disc numberes seem a little odd to me when they’re the same like that
Tried all except 2 and 3 ages ago, still nothing.Quote:
Originally Posted by Lotzy102
Yeah I know suks I’ve tried everything even Cyberjouers, it’s just poor customer serviceQuote:
Originally Posted by Zom
Tell me about it, unless you know for sure they are global, I don't even think they will tell you.Quote:
Originally Posted by Lotzy102
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This thread has been viewed more then 3,000 times, yet they haven't bothered to notify the higher-ups/globals for this change.
Many players like me are still awaiting for this change to happen and for these wrongful un-linkings to just be fixed for more than a year now.
I know that I'd probably sound needy for posting on this thread again, but players wouldn't understand unless they've experienced un-linking with all their hardwork and time spent in the community taken away just for a single mischeck that they don't bother to read through.
You're completely good with posting again. I haven't been able to play the game as much because I lost my account when I accidentally transferred my stats and items.Quote:
Originally Posted by Zom
I've contacted them many times, It's just frustrating because the game is clearly still being played and not many players who are involved with the game actually have any power over in making changes to accounts.
It's brutal but what are we gonna do about it. It's been years and years and I just kind of gave up :D
I need help with my identification email. I've checked spam box for the approval and there is nothing. I have emailed the support and no luck :(
Toonslab helped me get relinked a couple weeks ago, so they do help :) .
send a ticket to support.toonslab.com, they'll help you with that thereQuote:
Originally Posted by Jen
through methods of supportgraalonline or supporttoonslab?Quote:
Originally Posted by bluedragon123
Bruh I been unlinked 452 days I’ve sent tickets to toonslab and too all the emails I can find that have @graalonline,com at the end and I’ve had no lick and if they were to relink my they’d be merging my new account that has 500+ hrs and 200k plasma hat and sniper and bar smh this games customer service is a disgraceQuote:
Originally Posted by bluedragon123
I'm sure demanding more from them and degrading them is doing you a lot of favors.Quote:
Originally Posted by Lotzy102
I mean, they won't even do much even if we're nice to them. They won't even give time to check on these un-linking situations that were wrongfully held against some of era's players that supported them. There's pretty much nothing to do at this point but degrade them and bring these issues to the light of this community.Quote:
Originally Posted by kaz210
Demanding more from them? Lol kid I’ve spent $13,659.99 Australian dollars on this game clearly I can demand what I want as I was wrongfully unlinked and no staff in game will help or even look into anyone’s accounts to see it there is any form of note/comments left on the account giving such a reason as to why the account was unlinked.Quote:
Originally Posted by kaz210
We’ve all down everything correct on our ends by contacting in game staff, sending tickets to toonslab and then emailing the email toonslab supply to you.
Hence when it’s been 453 days now I have every right to degrade this game, it’s owners and it’s customer service system as many players know it’s unacceptable and a trash system as there is no help l
Okok.Quote:
Originally Posted by Lotzy102
#1, calling me a kid is really getting your point across isn't it?
#2, Nobody told you to spend that much, you did, no one said spending that much meant you had rights to everything and you'd be exempt from a ban
#3, In game staff aren't the ones who are supposed to deal with it, so don't blame them
#4, Still no right to degrade, if it's so bad just move on
But its kinda wrong if we're the ones getting wrongfully punished as supporters of this game. Yes, spending that type of amount doesn't give you rights. But wrongfully punishing players that do or do not is still wrong, thats pretty obvious.Quote:
Originally Posted by kaz210
support@graalonline helped me within 2 days when I included my toonslab ticket number. They didn’t reply to my first email at all so within a week I emailed them a second time but included the ticket number.
Exactly the point I was trying to make yet Kaz just doesn’t understand the situationQuote:
Originally Posted by Zom
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Quote:
Originally Posted by Mrpibbgraal
Were you unlinked? Like when you logon to Era you’d put you email and it would say no account for that email? If so that’s bad poor customer service considering I’ve been emailing them for the last 454 days now and including my email, GraalID and ticket number from toonslab in that email. Still nothing
Don't think that was your exact point, literally goes right against what you say.Quote:
Originally Posted by Lotzy102
Anyway:
#1, there's a reason, regardless if you know it or not. Even if you don't like the reason, it is a reason.
#2, I don't believe it was wrongful, they don't just accidentally disconnect an accounts email from it, again what I said for #1.
If it wasn’t wrongfully done then we’d obviously know what we done wrong witch none of us had done anything wrong, and by you saying that proves you’re wrong in saying that as Mrpibbgraal seemed to of been wrongfully unlinked and managed to get his account back so clearly that point you made a isn’t 100% accurate as I know many others whom have been unlinked for doing absolutely nothing wrong.Quote:
Originally Posted by kaz210
Also stop replying Kaz we don’t need your pathetic reply’s here anymore
If Mr. Pibb was wrongfully unlinked then his account wouldn't have been restored, you have attempted and attempted and it's not been restored, do you happen to not see that blatant distinction of the situations?Quote:
Originally Posted by Lotzy102
Also, coming from someone who stole a girl who passed away's graphics, you're not one to call me pathetic or anything of the sorts, my replies obviously are so good that you get so mad at em, thanks!
I’m not mad at your replies the problem is the should be a form of clarification from the developers owners of this game stating exactly why one was removed from the game also a notice would be nice go look at how other games do blocks on players accounts they generally have it set at a day count to let them back into the game they also give clarification, point being Era has one of the worst customer services in gaming history,Quote:
Originally Posted by kaz210
Who doesn’t steal graphics these days? Don’t derail the thread kiddo, as this is about toonslab and unlinkings,
I suggest reading apples legal terms for these types of situations Graal itself is lucky they haven’t been shut down due to someone sue-ing them over this as it’s basically like walking past someone on the street and mugging them for any money they may have
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Also if I was wrongfully unlinked why is it I still have access to 3 different accounts you’d think I would of been unlinked on all of them wouldn’t you? Would only make sense if you were to remove one from a game, goes to show my point is vaild and wrongfully unlinked
I second.Quote:
Originally Posted by kaz210
I'm going to try this out to hopefully get back my account and rid this unlinking curse. Thank you.Quote:
Originally Posted by Mrpibbgraal
Closing thread to avoid drama and accusations.