Toonslab information (for higher staff)

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Originally Posted by Richard

I’ve spoken with so many staff in game they can see my account on the server when I search for my account I can see it in the lists of players,

When Staff check the email it’s all connected to an email nothing wrong with the account I just can’t seem to log into the account I got a message on the 19/01/2018 saying my account was revoked prior to that message I was online 12hours before it seemed to of happened,
The other problem is when I put my email to log into the account it says there’s not account for my email which is odd as Staff can see my email on the account when they check,



The process never should of changed and if it isn’t fixed before the end of the month I’m sure there will be problems




Managers and high staff can fix this problem in game yet they seem to be un reachable like I said in my previous message all you get is a lowsy messaged player logged out message once you message them it’s ridiculous I want help and can’t seem to get it

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No staff in game can fix your problem. Making threats won't solve anything.

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Originally Posted by tristanfosho

No staff in game can fix your problem. Making threats won't solve anything.

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Threats?? Lol


Tristan try walk in players footsteps if you couldn’t access your account you’d be saying the same stuff I’m saying right now ,

Telling me that staff in game can not help me is wrong as I know you can help me I’ve been playing this game for a lot longer then you I know exactly what you can and can’t do in this game.


You say you want to help players but by you telling me to wait for an email response and that staff in game can not help me is just showing that you don’t necessarily want to help me.


I’ve seen all the messages across Era-go forums and the way you sometimes respond to people some of the things you have said I don’t agree with but I’m not going to sit here bringing everything up.


All I’m asking for is some help Tristan and it seems as nobody wants to provide help it seems simply nobody knows how to do their jobs

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Originally Posted by Richard

I?ve done that already I?ve spoken to just about every single admin in game about my issue it?s been 5 days and still can?t access my account it?s pathetic


The whole idea of a Toonslab ticket is to gain help from them on that one ticket without having to go and send an email to a different person for help just seems pointless and a waste of time also makes Toonslab useless as well as that?s what it was built on,

I?ve had this issue happen before but that?s when snk was manager i sent a ticket and my account was fixed in less then 24 hours of sending a ticket didn?t even have to email anyone else but 5 days waiting for help is just ridiculous especially when you?ve spent a good $13,000 AUD on your account

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Under Snk you waited less than a day? Nice. What happened to the assurance that "it won't happen now", Tristan?

Are you lying?

Sent from my A37f using Tapatalk

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Originally Posted by tristanfosho

No staff in game can fix your problem. Making threats won't solve anything.

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Hahaha you sounded very capable before - you said you're good aren't you, better than than vendhin?

Now look what you're saying.

It seems like he's just pointing out another "unlinking" of account that is happening to him.

Sent from my A37f using Tapatalk

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Originally Posted by LYK08

Hahaha you sounded very capable before - you said you're good aren't you, better than than vendhin?

Now look what you're saying.

It seems like he's just pointing out another "unlinking" of account that is happening to him.

Sent from my A37f using Tapatalk

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I gave him his only chance and option of being able to recover his account. I have no idea what he did for it to happen to him, but it does not happen for nothing.
You can poke fun at the topic, I see you laughing a lot, but it is serious.
Conversations about global bans don't belong here in the forums. He needs to wait for a reply from support.