Android Loading Issues with Graal Zone, Ol West, etc.

I have been experiencing some issues with Graal more frequently now than before. This happens with Zone and Ol' West now but it used to happen with Era as well. Basically I will be loading into the application(s) and it loads normally but 80% of the time...half of the assets are not loaded in (hats, bodies, heads, guns, gun animations, gun icons, etc). I have tried multiple times uninstalling, clearing data, freeing up space in storage, switching the storage location to SD card, closing and reopening the applications, turning on airplane mode, turning off Wifi, switching to mobile data, restarting my phone and many more and it only sometimes works. I find it really annoying having to try and solve this issue every time I want to open Graal and play to have some fun. I'm on the Galaxy S7 Edge so it shouldn't have anything to do with my phone because it is the best phone out there. Please let me know your thoughts and concerns as well as if you are experiencing these issues and/or know how to fix them.

All support is appreciated! :)

[SORRY THAT I POSTED HERE; ZONE-PLAY HASN'T BEEN UP AND RUNNING FOR A WHILE]

Report this to http://support.toonslab.com

Did you try turning off then on?

Seriously, it's probably your device. Try and see your specs and see if it can run graal properly.

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Originally Posted by Pootis Heavy

Did you try turning off then on?

Seriously, it's probably your device. Try and see your specs and see if it can run graal properly.

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I clearly stated that I have the newest and most futuristic device out. It is the Galaxy S7 Edge. Please next time read it thoroughly and don't rush through it.

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Originally Posted by ChokoMonsta

I clearly stated that I have the newest and most futuristic device out. It is the Galaxy S7 Edge. Please next time read it thoroughly and don't rush through it.

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Sorry I didn't read it right haha, I don't really know. Probably a bug with graal itself.

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Originally Posted by iKyle2330

Report this to http://support.toonslab.com

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Alright, thanks. They don't e-mail me back and help me out personally do they? isn't it basically just a place to report a bug?

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Originally Posted by Pootis Heavy

Sorry I didn't read it right haha, I don't really know. Probably a bug with graal itself.

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Alright, thanks for admitting your mistake. Normally someone would just write a smart remark.

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Originally Posted by ChokoMonsta

Alright, thanks. They don't e-mail me back and help me out personally do they? isn't it basically just a place to report a bug?

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Alright, thanks for admitting your mistake. Normally someone would just write a smart remark.

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Toonslab will email you back, trying to help you with your problem, but probably it will be a bot response

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Originally Posted by iKyle2330

Report this to http://support.toonslab.com

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Alright, thanks. They don't e-mail me back and help me out personally do they? isn't it basically just a place to report a bug? Correct me if I'm wrong.

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Originally Posted by ChokoMonsta

Alright, thanks. They don't e-mail me back and help me out personally do they? isn't it basically just a place to report a bug?

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Alright, thanks for admitting your mistake. Normally someone would just write a smart remark.

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There's a section in era-go named game bug then click the other then report tge issue

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Originally Posted by Pootis Heavy

Toonslab will email you back, trying to help you with your problem, but probably it will be a bot response

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Bot responses aren't really helpful ime because I normally have a more detailed/in-depth problem.

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Originally Posted by iKyle2330

There's a section in era-go named game bug then click the other then report tge issue

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Not seeing any section named "Game Bug", please be a little more specific.

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Originally Posted by ChokoMonsta

Not seeing any section named "Game Bug", please be a little more specific.

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Down on purchase

Bump

You on Android 6.0 or 7.0?

Sent from my KIW-L24 using Tapatalk

Galaxy S7 Edge running 6.0.1

Wow.. no one is able to help or let me know that they are experiencing this issue?

Sent from my SM-G935P using Tapatalk

How much storage you have left?

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Originally Posted by 1Freddy1

How much storage you have left?

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A ton. Over 5 GB