Identification issue

Seems like Graalians gets no attention or help at all thought I post here and see. So I've been having an issue identifying for the past 3-4 months. Keeps telling me that the email has been sent but nothing is showing up. Yes I've check my spam. Hell I even waited a week to try and identify again. Already submitted a ticket having several chat with Ser but that was no help either. I tried calling aol to see if the problem was on their end, turns out it isn't. I even submitted a ticket but I have no blocks on [email protected]
The account hasn't been on in over a year. The account name is Datsik and the email connected to it is [email protected]
I just need someone to check if theirs some type of block on that email because as much as I try nothing gets send.

This is weird but keep trying do all the stuff over again, but first edit out or delete your email off your previous post as soon as possible,the last thing we need is getting leaked to other people or possibly someone scamming your account, replace your email with your Graal ID instead (If you remember it). this might help just in case a Senior Admin replies to this thread.First, you should call your email provider, if it is Aol i think it is this site.
You will need to find a way yourself to your email provider, beacuase i dont use Aol so i dont know the website you can receive help at. Another option is to send a ticket to toonslab.This is a GraalOnline website where you can receive help from Graal staff with problems like this. I do recommend to try logging out any other devices from both Graal and Era, and also try clearing junk in your email if you have any.

Rip email, never post it or tell it to someone..
Idk why it does this btw :o

Did you not read what I posted or did you just skimmed through it? Toonslab was no help. Neither was calling/emailing Aol. I don't remember my GraalID. I was however able to receive emails from the official Graalonline website on retrieving a new password for my pc account. But neither does Era, Zone or Classic send the identification email.

They have got to hep you with problems,try doing it again some staff are just lazy and dont like to help

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Originally Posted by DraGun

Did you not read what I posted or did you just skim.med through it? Toonslab was no help. Neither was calling/emailing Aol. I don't remember my GraalID. I was however able to receive emails from the official Graalonline website on retrieving a new password for my pc account. But neither does Era, Zone or Classic send the identification email.

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At this rate, Since you put your email out there, I would ask a admin for a email transfer, Last I heard, Email transfers are still allowed, and don't use the same service provider, this has been a common issue, if you really want to keep your email, I would add the graal messages as some sort of VIP to make sure its going to come through, it would help to tell what device your signing into. I've had problems like this as well.

Email transfers are only allowed if your email had been deleted, snk says.

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Originally Posted by Jayden-Jair

At this rate, Since you put your email out there, I would ask a admin for a email transfer, Last I heard, Email transfers are still allowed, and don't use the same service provider, this has been a common issue, if you really want to keep your email, I would add the graal messages as some sort of VIP to make sure its going to come through, it would help to tell what device your signing into. I've had problems like this as well.

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Quote:

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Originally Posted by Kriole

Email transfers are only allowed if your email had been deleted, snk says.

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Strange... I transferred my email without my other one being deleted, because the other email I had, was not receiving any type of Emails.
His Email may as well be deleted if this person can't do anything with it. I don't see the problem about email transfer, The Graal ID will always follow

How do I get an email transfer??

Hello, sorry for the inconvenience that this has caused. Based on your issue, there are no emails appear in your inbox.
I have made an account for Aol. Identifying works for this email. It was sent to my inbox. However, your issue has the same problem I've encountered before. Here are some solutions:
- Make sure there are no filters in your email that blocks this content.
- AOL will block mails from a specific domain if they notice a large number of their customers registering spam complaints on email messages from that domain. Always check blocked content.
- Try using another device, internet connectivity, and others that seem to work.
- If you already contacted Aol, and has still not resolved. You may want to contact higher-ups to request change your email for another provider. Again, sorry for this difficulty.

I'd say Email Snk but he's been rather inactive lately, Maybe Ace, but I can tell you right now, you are supposedly entitled to a email transfer if it's basically like your emails been deleted from graal. Anyone else have better people to contact about this?

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Originally Posted by Zed

Hello, sorry for the inconvenience that this has caused. Based on your issue, there are no emails appear in your inbox.
I have made an account for Aol. Identifying works for this email. It was sent to my inbox. However, your issue has the same problem I've encountered before. Here are some solutions:
- Make sure there are no filters in your email that blocks this content.
- AOL will block mail from a certain domain if they notice a large number of their customers registering spam complaints on email messages from that domain. Alway check blocked content.
- Try using another device, internet connectivity, and others that seem to work.
- If you already contacted Aol, and has still not resolved. You may want to contact higher-ups to request change your email for another provider. Again, sorry for this difficulty.
Best regards,
Zed

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I've Used AOL as well, but the could never get my filters right and blocked the wrong emails I needed so I switched over to outlook. I don't trust google ever since that disaster that happened with the google play store with graal. Very unstable.

You literally just gave out your email. I wish you luck on not getting hacked.

even if I can be hacked there's no possible way since no email gets send to it. I've already try checking block and spam filters. I've literally used everything in the book to try and figure this out. I guess the only other option is to get an email change. Anyone knows how I can go bout that and who should I email and what to include?

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However I was receiving emails from the official Graalonline website when I reset my password for my pc account login. They use the same email as Era, Classic, Zone and OlWest identification.

I'm having this problem too.
First off I cant send a ticket using the account's email so I cant verify that I own it.
I sent a ticket using a seperate email and yet no reply.
Messaged snk weeks ago and nada.

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Originally Posted by Trav

I'm having this problem too.
First off I cant send a ticket using the account's email so I cant verify that I own it.
I sent a ticket using a seperate email and yet no reply.
Messaged snk weeks ago and nada.

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Yup same exact thing. Says the email is not connected and sometimes it says it gets send but nothing gets send lol.

I believe the problem started when I deleted my email, I recovered it soon after remembering that it was linked with my iEra etc.