Click here if your account got revoked

Hello Graalians,

I honestly didn't want to post this thread, but since I saw the number of players complaining about their accounts getting revoked randomly, abart from being unlinked & no staff members are online to give an explanation, I decided to post this.

Anyways,
Guys, DON'T PANIC! I'm sure you don't know what to do, but don't worry. I searched for a solution and I found Junz saying something about the same issue back in 2017, take a look Here.

So basically what Junz said is to email [email protected], since they are most likely to help.

P.S: Since I'm not part of the staff team, I don't really know what's happening, so please don't ask me.

Have a nice day.

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Originally Posted by Grantman20

Last time I checked, people had their account revoked for having any correlation with corle0ne. And also last time I checked I?ve asked numerous people and they all said they have submitted numerous amounts of tickets and they are either ignored or denied.

I hope I don?t get banned for this :/

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[email protected] is not support.toonslab.com.

Quote:

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Originally Posted by Ires

[email protected] is not support.toonslab.com.

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So what?s the difference? Who is the email forwarding to

Quote:

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Originally Posted by Grantman20

So what?s the difference? Who is the email forwarding to

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I really don't want to give you guesses, but I'm sure some high staffs are responsible for it. Since Junz said to contact them.

Did all this just happen today? Let me try and get in contact with someone who may know

Quote:

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Originally Posted by failure

Did all this just happen today? Let me try and get in contact with someone who may know

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Yes actually, till now I saw nearly 5 players. I’m sure there's more.

Yeah, for now, if you get revoked like this, send in a ticket to support.toonslab.com or email [email protected] and hopefully they can help you out

Submit here too cuz why not
support.toonslab.com

Quote:

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Originally Posted by imaginary

Submit here too cuz why not
support.toonslab.com

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That used to be the solution for every era go thread haha

Quote:

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Originally Posted by Grantman20

That used to be the solution for every era go thread haha

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If you have a problem with that submit a ticket... we can’t help you

Quote:

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Originally Posted by imaginary

If you have a problem with that submit a ticket... we can?t help you

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Submitting a ticket wont help but Im going to tell you to go to support.toonslab.com so I look cool.

/CLOSETHREAD

Quote:

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Originally Posted by Grantman20

Last time I checked, people had their account revoked for having any correlation with corle0ne. And also last time I checked I?ve asked numerous people and they all said they have submitted numerous amounts of tickets and they are either ignored or denied.

I hope I don?t get banned for this :/

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Really!?
OMG, who would have thought: The very person who revoked the account whom also reviews the tickets has ignored your ticket.
manlandsonmoon.jpeg

Although Toonslab support site is actually decent in itself. Recently had a problem which was resolved within hours.

Quote:

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Originally Posted by Ires

Hello Graalians,

I honestly didn't want to post this thread, but since I saw the number of players complaining about their accounts getting revoked randomly, abart from being unlinked & no staff members are online to give an explanation, I decided to post this.

Anyways,
Guys, DON'T PANIC! I'm sure you don't know what to do, but don't worry. I searched for a solution and I found Junz saying something about the same issue back in 2017, take a look Here.

So basically what Junz said is to email [email protected], since they are most likely to help.

P.S: Since I'm not part of the staff team, I don't really know what's happening, so please don't ask me.

Have a nice day.

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Quote:

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Originally Posted by failure

Did all this just happen today? Let me try and get in contact with someone who may know

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I told you already. This is a serious issue the management has to tackle. Just days ago I brought the whole matter up to you and you guys took me lightly. I think its clear now that this issue is something to be grappled with and not shunned aside.

Based on what I know, those who've had their accounts revoked will not get their accounts back because its highly likely a perma-ban. Don't have too high hopes of recovering your account, truth to be told.

3 weeks later. Nothing.

What's Unixmad's Discord? Time to ask him directly.

Time to bump an old thread :/
It's been two days shy of a full month since my unlink. [email protected] never responded, even after sending two emails. So I emailed the head honcho, [email protected], for possible support.
Two questions: 1. Is this an actual email account? 2. Was my decision anywhere near justifiable?

Quote:

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Originally Posted by Lepto*

Time to bump an old thread :/
It's been two days shy of a full month since my unlink. [email protected] never responded, even after sending two emails. So I emailed the head honcho, [email protected], for possible support.
Two questions: 1. Is this an actual email account? 2. Was my decision anywhere near justifiable?

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All of the ToonsLab tickets are redirected to [email protected], so I can imagine there is some type of special labeling to distinguish the two and the team prioritizes ToonsLab tickets as they are more forward. People who email them directly tend to have problems that have to be manually gone through. Not saying that's a bad thing but I can imagine they tend not to answer to those often.

Try emailing Xor or joining the Delteria Discord and asking Witch.

How may I contact xor & whats the discord info?.

https://discord.gg/A9fuxUz
Delteria discord server. (One that doesn’t expire)