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Whats with this taking almost a week to fix my VIP? I have submit two tickets and I still haven’t had any contact with anyone. I bought a yearly VIP and somehow it says i never bought it? :///
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What can I do? I’ve done just about everything. Any help?
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By the way, my problem with this is that I currently don’t have the VIP benefits to do anything with.Quote:
Originally Posted by Waddles
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Did you check through all your emails? It can sometimes end up in spam section of your email,Quote:
Originally Posted by Waddles
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Thats a good question.. hardly checked. Though it pops up as notifications so id be surprised if i let it slip.
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Nothing.. the only thing i remember doing by checking my email was verifying it was my account on toonslab support
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When did you send out your report to Toonslab ?Quote:
Originally Posted by Waddles
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I sent it about a week ago. No Emails were sent asking for a reply. I sent in my third support ticket, though its asking for an itunes, google, etc.. payment receipt but i used my in-game currency.Quote:
Originally Posted by Yuuto Kikuchi
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Toonslab can be busy at time,Quote:
Originally Posted by Waddles
And if this was a week ago I doubt you’ll be able to find it, cause your spam Folder adds up everyday witch is a mess ,
I don’t want to say don’t send another ticket, But if you do you have to keep up with it, check every 1 Hour or lower in case
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Makes sense, thank you very much for the tips!Quote:
Originally Posted by Yuuto Kikuchi
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AND ALWAYS KEEP YOU TICKET NUMBER! so you can find it easier or anything relating to that.Quote:
Originally Posted by Waddles
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I'll be closing this thread since we can't deal with account specific issues here on the forums :) further assistance could only be found in support.toonslab.com