The graal server blocked my wifi...

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01-26-2021, 03:38 PM
Kingsley

The graal server blocked my wifi...

I haven’t been able to log in for a long time due to an error message that keeps popping up saying can’t connect to server please verify your internet connection is working. My WiFi works perfectly and I tried relogging, reinstalling the game, switching the WiFi and the router on and off and even vpn doesn’t work anymore.

Does anyone have any ideas why or what I could do or has anyone else experienced this problem in the past please give me some suggestions.Id also really appreciate to have a conversation with a staff member as I can’t contact them ingame as I already submitted a ticket. Thank you

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I don’t know if it’s a server issue or not that’s why I’d like to confirm this and contact a staff member somehow
01-27-2021, 01:05 PM
Munchlaxed

I actually have the same issue, so I’m glad I’m not alone. All my other apps work perfectly fine except for Graal.
01-28-2021, 02:21 PM
Kingsley

Quote:

Originally Posted by Munchlaxed

I actually have the same issue, so I’m glad I’m not alone. All my other apps work perfectly fine except for Graal.

How long has this happened to you for? And do you get the same error message too?

P.s I just got a response from my support ticket stating the staff are aware and that it should be fixed so staff know about this issue
01-28-2021, 04:14 PM
Munchlaxed

Quote:

Originally Posted by Kingsley

How long has this happened to you for? And do you get the same error message too?

P.s I just got a response from my support ticket stating the staff are aware and that it should be fixed so staff know about this issue

It’s been happening since last week and yes, I do get the message message as you.

I sent a ticket as well and no response, but I hope they get it fixed soon so both of us can play :) I don’t want VPN to be my permanent solution.
01-28-2021, 04:28 PM
Kingsley

Quote:

Originally Posted by Munchlaxed

It’s been happening since last week and yes, I do get the message message as you.

I sent a ticket as well and no response, but I hope they get it fixed soon so both of us can play :) I don’t want VPN to be my permanent solution.

Same it has started happening since last week and vpn doesn’t work anymore. I hope they fix it soon. Are you on iOS by the way?
01-28-2021, 05:52 PM
Munchlaxed

Quote:

Originally Posted by Kingsley

Same it has started happening since last week and vpn doesn’t work anymore. I hope they fix it soon. Are you on iOS by the way?

I’m glad I’m not alone in this, perhaps it isn’t a personal issue after all. Sometimes VPN stops working for me as well.

I am on IOS (:
01-28-2021, 07:01 PM
Kingsley

Then we have the same problem and vpn stopped working. It’s not from our end and let’s hope it gets fixed soon. Tell me when u can log on and thank u for replying :)
01-29-2021, 02:55 PM
imaginary

When this happens i use data

Maybe ur sharing ur acc with someone?/
01-29-2021, 09:51 PM
bluedragon123

I know a few fixes to this, disconnect and connect your internet box and it should work again happens to alot of my friends
01-30-2021, 07:15 PM
Kingsley

Quote:

Originally Posted by bluedragon123

I know a few fixes to this, disconnect and connect your internet box and it should work again happens to alot of my friends

It doesn’t work I tried it twice and I think I know what you mean but that gets a different error message

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I’m not sharing my acc with someone and I don’t really know when this will be fixed I’m waiting for More information, thank you for trying to help imaginary and blue dragon
01-31-2021, 07:11 PM
Kendrick

Graal server blocked your wifi or did your wifi block the Graal servers? If the options given from other members do not work, then perhaps contacting your ISP can be the next step.

- - - Updated - - -

I really know nothing of networks, but in the case that you need to add the IP of Graal to play it, it could be one of these:
104.20.47.194 (era.graalonline.com)
167.114.51.244 WhoIs
01-31-2021, 07:37 PM
Kingsley

Quote:

Originally Posted by Kendrick

Graal server blocked your wifi or did your wifi block the Graal servers? If the options given from other members do not work, then perhaps contacting your ISP can be the next step.

- - - Updated - - -

I really know nothing of networks, but in the case that you need to add the IP of Graal to play it, it could be one of these:
104.20.47.194 (era.graalonline.com)
167.114.51.244 WhoIs

Thank you so much for replying Kendrick and no my WiFi didn’t block the server vpn doesn’t work either and I was able to log on my pc once then it stopped working too. I’m not really sure what you mean by your suggestion and who to contact as I don’t know much about networks either but I’ll look it up and hopefully find a way. Again thank you so much for your time and your effort to help us
02-02-2021, 04:11 PM
Munchlaxed

Hey! So I’m still not able to log in, but someone else had a similar issue and their game was working properly again. I’m not sure if it’s going to be the same way for us, but fingers crossed!
If you haven’t been able to log in at all recently, have you tried deleting the VPN app and redownloading? It worked for me.
02-02-2021, 05:54 PM
Kingsley

Quote:

Originally Posted by Munchlaxed

Hey! So I’m still not able to log in, but someone else had a similar issue and their game was working properly again. I’m not sure if it’s going to be the same way for us, but fingers crossed!
If you haven’t been able to log in at all recently, have you tried deleting the VPN app and redownloading? It worked for me.

I tried it and it worked once but doesn’t anymore. Could you please recommend me the VPN that has been working for you?
02-02-2021, 07:37 PM
Munchlaxed

Quote:

Originally Posted by Kingsley

I tried it and it worked once but doesn’t anymore. Could you please recommend me the VPN that has been working for you?

X-VPN if you play on iOS. Use protocol C.
02-02-2021, 07:43 PM
Kingsley

Quote:

Originally Posted by Munchlaxed

X-VPN if you play on iOS. Use protocol C.

I tried it and it doesn’t work says connection can’t be reached
02-02-2021, 10:09 PM
Munchlaxed

Quote:

Originally Posted by Kingsley

I tried it and it doesn’t work says connection can’t be reached

It stopped for working for me today :/ It’s kind of sporadic, some days it works and some days it doesn’t. I recommend trying out different apps (make sure the reviews are good).
02-03-2021, 06:15 AM
Kingsley

Quote:

Originally Posted by Munchlaxed

It stopped for working for me today :/ It’s kind of sporadic, some days it works and some days it doesn’t. I recommend trying out different apps (make sure the reviews are good).

I tried different apps even with the best reviews and it didn’t work anymore after the first time I don’t really know
02-04-2021, 03:44 PM
imaginary

Bruh this is literally happening on my iPad rn but i can log in on iphone
02-04-2021, 06:22 PM
Kingsley

Quote:

Originally Posted by imaginary

Bruh this is literally happening on my iPad rn but i can log in on iphone

Do you get the message saying something like cannot reach server please verify your internet connection is working?
02-04-2021, 08:24 PM
Junz

VPNs are no longer allowed to connect to GraalOnline.
02-04-2021, 08:42 PM
Kingsley

Quote:

Originally Posted by Junz

VPNs are no longer allowed to connect to GraalOnline.

Sir with all the respect using vpn was suggested by a staff member to my brother while the issue was going on and that even stopped working after trying it once. There’s not many other options when u can’t log on for 2-3 weeks for no reason and u don’t even know why
02-04-2021, 09:49 PM
imaginary

Quote:

Originally Posted by Kingsley

Do you get the message saying something like cannot reach server please verify your internet connection is working?

Yes
02-05-2021, 05:06 AM
Kingsley

Quote:

Originally Posted by imaginary

Yes

I imagine it has something to do with iOS
02-10-2021, 07:28 PM
Munchlaxed

I can log in normally. What about you?
02-10-2021, 07:50 PM
Kingsley

Quote:

Originally Posted by Munchlaxed

I can log in normally. What about you?

Yes!!
02-11-2021, 02:26 PM
Kandyv

[emoji24] anyone found a solution?! Me and some of my friends are having the same problem right now. I thought it was just me, but even some of my friends on disc confirmed that their graal app wasn’t loading either. I have already tried deleting and re downloading the app as well. I’m out of ideas.

Sent from my iPhone using Tapatalk
02-11-2021, 02:36 PM
imaginary

Quote:

Originally Posted by Kandyv

[emoji24] anyone found a solution?! Me and some of my friends are having the same problem right now. I thought it was just me, but even some of my friends on disc confirmed that their graal app wasn’t loading either. I have already tried deleting and re downloading the app as well. I’m out of ideas.

Sent from my iPhone using Tapatalk

I think servers are down currently
02-11-2021, 02:39 PM
Kandyv

Quote:

Originally Posted by imaginary

I think servers are down currently

Thank you!!

Sent from my iPhone using Tapatalk
02-11-2021, 03:06 PM
Sam Dorvay

Quote:

Originally Posted by imaginary

I think servers are down currently

Are they still down?
02-11-2021, 03:51 PM
Vance

The graal server blocked my wifi...

Quote:

Originally Posted by Sam Dorvay

Are they still down?

They're back as of 15-ish minutes ago.

GraalOnline was featured on a famous Roblox YouTuber's video.

Google Trends shows the search results for "Graal Online" rising today, which means Classic probably got an overload and the whole Toonslab backdoor just died.

But we're back.
02-12-2021, 09:17 AM
hohi416

Quote:

Originally Posted by Vance

They're back as of 15-ish minutes ago.

GraalOnline was featured on a famous Roblox YouTuber's video.

Google Trends shows the search results for "Graal Online" rising today, which means Classic probably got an overload and the whole Toonslab backdoor just died.

But we're back.

LOL try to find the ytber
02-13-2021, 01:03 AM
Vance

Quote:

Originally Posted by hohi416

LOL try to find the ytber

He was on trending. It's Albert from "Flamingo."

Sent from my iPhone using Tapatalk
09-25-2021, 02:23 PM
Cen

mine is logging in fine but it doesnt load the textures its just full color green and invisible players

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