Please help, gmail disabled.

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03-10-2018, 03:00 AM
Celestial

Please help, gmail disabled.

The thread i made was closed and the answer i got doesnt solve my problem. First of all "submit a ticket in toonslab"- i cant because i cant open the gmail im using to my era acc which where the toonslab will send a confirmation code, and 2nd is "i can still enable my gmail"- well no because i violated one of googles rule.

Originally Posted by Celestial View Post
Is there's a way to transfer it to other gmail? The google account that got disabled is the one im using to my graal era character, i can still access my character to era but if something happen like i needed to delete era app and reinstall it i can no longer get access to it because i need a confirmation to my google acc that is disabled. My graal era character is important because it has many guns like chemical gun gm4 and pbp and some other cheap guns that i worked hard to get please help me.-my post

Post by Tristanfosho
You should submit a ticket to http://support.toonslab.com/
In game staff cannot help with e-mail related issues. I suggest contacting google and try to re-activate your account. Even if your gmail is disabled they can enable it again if you can provide the correct information.
03-10-2018, 05:02 AM
Casey

hmmm, i had the same issue happen to me and all i did was message snk and he transferred my account to a different email, hopefully the same can be done for you
03-10-2018, 05:15 AM
Wilder94

https://support.google.com/accounts/answer/40695?hl=en

- - - Updated - - -

Otherwise maybe try to get into contact with junz, I'd say homeless witch but.. she's barely active
03-10-2018, 05:57 AM
Celestial

Thank you guys for help. I contacted junz ingame and im still waiting for his response, i will try to contact him in era-go.

- - - Updated - - -

Quote:

Originally Posted by Casey

hmmm, i had the same issue happen to me and all i did was message snk and he transferred my account to a different email, hopefully the same can be done for you

Thanks, i hope so, that account is very important for me its a momento from my old days.
03-10-2018, 07:33 AM
Zernov

If there’s evidence to show that it is your account I don’t see why they shouldn’t help you change the email.
03-10-2018, 09:23 AM
Celestial

Quote:

Originally Posted by Zernov

If there’s evidence to show that it is your account I don’t see why they shouldn’t help you change the email.

I have many evident just tell me what kind and to whom i will show.
03-10-2018, 01:39 PM
tristanfosho

Quote:

Originally Posted by Celestial

The thread i made was closed and the answer i got doesnt solve my problem. First of all "submit a ticket in toonslab"- i cant because i cant open the gmail im using to my era acc which where the toonslab will send a confirmation code, and 2nd is "i can still enable my gmail"

You can make a new e-mail, submit a ticket to toonslab and reference the e-mail that was disabled. Surely you have more than one e-mail.

Quote:

Originally Posted by Celestial

- well no because i violated one of googles rule.

You should probably learn to follow the rules. Trying to break the rules and create multiple threads about a subject that doesn't belong here does not help your case.

Quote:

Originally Posted by Celestial

Originally Posted by Celestial View Post
Is there's a way to transfer it to other gmail? The google account that got disabled is the one im using to my graal era character, i can still access my character to era but if something happen like i needed to delete era app and reinstall it i can no longer get access to it because i need a confirmation to my google acc that is disabled. My graal era character is important because it has many guns like chemical gun gm4 and pbp and some other cheap guns that i worked hard to get please help me.-my post

Post by Tristanfosho
You should submit a ticket to http://support.toonslab.com/
In game staff cannot help with e-mail related issues. I suggest contacting google and try to re-activate your account. Even if your gmail is disabled they can enable it again if you can provide the correct information.

Solid advice. Don't post e-mail related problems here and don't make multiple threads after they were closed or you will be banned from era-go. I think the moral of the story here is follow the rules. If you followed the rules your e-mail wouldn't be disabled.