Understanding Era Staff Roles

As there has been quite a bit of movement and some new roles created amongst the staff team in the past several months, I thought I would post a quick overview to help answer the numerous questions asked and ensure a clearer understanding of our existing staff hierarchy.

Manager:
snk - Oversees the entire Era server, staff, all functions, game updates, development, etc.


Management/High Staff (report directly to snk):
Player Relations Manager: N/A- oversees all Player Relations activities including Player Relation Admins, Senior Player Relations, and Player Relations.

Development Manager: Kirzey & Storm - oversees all Era development activities including GFX, SFX, Scripting, LAT, and GANI. The department heads of the the functions identified all report into Storm.

Development Admin: TBA - overesees all Era development activities including GFX, SFX, Scripting, LAT, and GANI. The department heads of the the functions identified all report into the Development Admin.

Player Relations Administrators:

• Asia & Australia - Reno
• EU - Anero
• USA - Casper Zephlyn

Which all oversee all Player Relations staff, including hiring activities.

Communications Administrator: Vendhin - oversee Era-Go.com forum, newspaper, Toonslab.com support tickets for Era, and email support as well as the staff that support these functions.


Department Heads (all lead their various staff teams including hiring decisions):
GANI Administrator - MagicWhistle - oversees GANI work and GANI staff, reports to Development Admin

Graphics Administrators: GKM - oversee all graphics and graphics staff, reports to Development Admin

LAT Administrator - N/A - oversees LAT activities and LAT staff, reports to Development Admin

Scripting Administrator: Dan - oversees all Scripting activities and Scripting staff, reports to Development Admin

SFX Administrator - iMask - oversees all SFX work and SFX staff, reports to Development Admin

Gang Administrator - ICE - oversees all Gang rewards and any Gang-related programs, reports to Manager

Gun Administrators - Bitzsam - oversees all gun development and statistics in Era, reports to Manager

Forum Administrator - Bboy - responsible for maintaining the Era-Go forum and managing the forum moderators, reports to Communications Admin

Newspaper Administrator - Pamaj - responsible for the weekly development of Mercy News and managing the newspaper staff, reports to Communications Admin


Other Era positions:
Communications Support - In-game staff responsible for assisting in the resolution of items and tickets from players in Era-Go.com Letters to Staff, Toonslab support, email, or other general forum support/questions (reports to Communications Admin)

Developer - In-game staff responsible for development activities to correct or enhance the Era server (reports to Development Admin)

Era-Go Webmaster - In-game staff that provides Era-go webmaster support including website errors and improvements (reports to Manager)

Forum Moderators - Non in-game staff responsible for moderating the Era-Go forum (reports to Forum Admin)

GANI Artist - In-game staff responsible for GANI work (reports to GANI Admin)

GFX Artist - In-game staff responsible for graphics work (reports to GFX Admins)

Levels Artist - In-game staff responsible for level development (reports to LAT Admin)

Newspaper Team - Non in-game staff responsible for contributing the weekly Mercy News (reports to the Newspaper Admin)

Player Relations - In-game staff responsible for working reports, uploads, and assisting players with any questions or concerns while playing Era (reports to Player Relations Admins/Senior Player Relations)

Scripter - In-game staff responsible for Scripting activities (reports to Scripting Admin)

Senior Player Relations - In-game staff responsible for assisting and overseeing the Player Relations staff (reports to Player Relations Admins)

SFX Artist - In-game staff responsible for all sound work on Era (reports to the SFX Admin)


You can find a listing of the individuals and are able to contact them via a Forum private message here:
http://www.era-go.com/forum/showgroups.php

Hope this helps you understand the current roles and Era and our reporting hierarchy. Please feel free to pm me with any questions or clarification needed, thanks.