I feel you. I asked Junz about this and he said that most of them are busy, but I see them online like 5 hours a day on their admin account
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Honestly either they are getting busy with school or irl stuff or busy with players as it is the season where a lot of stuff comes out (black Friday, xmas shop, Halloween, thanksgiving) they are probably being bombarded with questions and complaints from players.
Well this can be for a number of reasons.
Most importantly it should be noted that events aren't a high priority. Actual PR work > hosting events. Additionally, events take a while to host, and this takes away from the time we could be spending actually working. I also do not host if I'm the only PR online, as there would be no one to do the reports/uploads.
Just because staff don't host when you're online doesn't mean that they're not hosting at all.