Useless admin

Why on earth you Hiring Useless admin who cant even handle a single report
This admin ''jct'''
I keep Explaining to her my problem but she is just Ignoring it and not paying attention on it.
What on earth?

What?s your problem sir

Tell us ur problem

You realize there's a human being behind that screen right, that may be doing something, that may not have their complete and undivided attention on you, who may be doing absolutely anything and you wouldn't know.

Just because she wasn't able to respond to you doesn't mean she's useless. You don't know what she may have been doing or busy with. It's insulting that your first assumption would be she's incompetent and useless, because she's a good person who does her job well. Until you know the full story, don't assume.

A Player Relations staff member can't handle every single report and it takes time to get to specific reports since there are multiple at any given time. Era has 2k+ players and reports can get hectic and stack up over time when there aren't a lot of staff members online. I would be patient and wait for her to eventually get to your report. Also Era go is not a place for calling out staff members, if you have an issue with a specific admin, Please submit a ticket to support.toonslab.com