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  1. Thread: Bye!

    by failure
    Replies
    16
    Views
    1,261

    Whatcha need help with?

    Whatcha need help with?
  2. Thread: Bye!

    by failure
    Replies
    16
    Views
    1,261

    Bye!

    Hey y'all, so I'm going to go ahead and dip out and resign for now. I leave you in good hands, blitz and gentu are going to take good care of you. It's been a pleasure, but I am sorry that I was...
  3. Replies
    112
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    5,708

    I can only check things in regards to Era, but...

    I can only check things in regards to Era, but global account stuff is inaccessible to me. I've tried looking for reasons why people may have gotten unlinked, but I haven't been able to find anything...
  4. Replies
    112
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    5,708

    As an aside, unlinkings are not just an iEra...

    As an aside, unlinkings are not just an iEra thing. When an account is unlinked, it means the email was disconnected from whatever graal account was associated with it. This means that if you get...
  5. Closed - to be discussed with high staff to...

    Closed - to be discussed with high staff to prevent drama from spreading
  6. Replies
    23
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    1,287

    Ah honestly, no idea what you could do. If the...

    Ah honestly, no idea what you could do. If the email works and era works on pc, it sounds like an issue with your phone. I don't think anybody else has had that issue with the same up to date device,...
  7. Replies
    13
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    934

    There are other forums that you may be able to...

    There are other forums that you may be able to get a moderating position in. Like you can try to become a moderator for a subreddit or something along those lines, lots of different things you can...
  8. Uh not sure if I understand your idea correctly,...

    Uh not sure if I understand your idea correctly, you want a sub under General discussion where you can give ideas that you'd like to see in the game? That's what the future improvement section is...
  9. Replies
    23
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    1,287

    Ah, I'm not sure anyone knows what the issue is....

    Ah, I'm not sure anyone knows what the issue is. Someone knew someone else with an s9 and it worked completely fine. You're unable to log out of your account or reinstall or do anything like that to...
  10. Thread: What is this?

    by failure
    Replies
    3
    Views
    318

    That's a glitch people are abusing somehow, we...

    That's a glitch people are abusing somehow, we have people looking into how it's caused so we can hopefully get a fix soon
  11. Replies
    112
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    5,708

    They have resolved unlinking cases, though I'll...

    They have resolved unlinking cases, though I'll admit that it's rare. Like keir, my issue was resolved pretty quickly, not sure why things are so different from other people (note: this was before I...
  12. Replies
    23
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    1,287

    Ahh hmm. Not real sure if there's anything we can...

    Ahh hmm. Not real sure if there's anything we can do about that, I don't think in-game staff can push out app updates, but I'll ask to see if anyone knows what to do about that.
  13. Replies
    112
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    5,708

    that email worked for me when I couldn't log into...

    that email worked for me when I couldn't log into my account, and I've heard about it helping others too. But I'm not sure what goes on behind the scenes there, responses kinda vary.



    It's...
  14. Replies
    112
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    5,708

    The reason all we can do is refer you to toonslab...

    The reason all we can do is refer you to toonslab is because in game staff (and forum staff) do not have the necessary tools to handle these issues. That's all we can really do, I'm sorry.

    Also, I...
  15. Ahhh yeah, you're going to have to wait for this....

    Ahhh yeah, you're going to have to wait for this. Nothing in game staff can do about it - that's why you haven't been able to get a straight answer and that's why all we can do is refer you to...
  16. How long ago did you submit the ticket? They...

    How long ago did you submit the ticket? They should be able to tell you why, make sure you're checking your spam folder for replies too
  17. Replies
    22
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    1,466

    Okay, I know it's late, but here's how I view the...

    Okay, I know it's late, but here's how I view the situations.

    For the auction thread, there is a lot of miscommunication on both sides. The original post was angry and was essentially making a...
  18. Replies
    23
    Views
    1,287

    It sounds like an issue with your email or the...

    It sounds like an issue with your email or the phone, not graal in general. First, see if you can access your email and if you are receiving new emails on something other than a samsung s9. If you...
  19. Thread: Gmail issue

    by failure
    Replies
    2
    Views
    240

    You can try to send a ticket to...

    You can try to send a ticket to support.toonslab.com or you can email [email protected] explaining the situation (send from your real email and explain what happened). Toonslab can take up to...
  20. Replies
    73
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    5,011

    Enough. It's time to calm down.

    Enough. It's time to calm down.
  21. Replies
    2
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    282

    You got a receipt in your email? Go to...

    You got a receipt in your email? Go to support.toonslab.com and submit a ticket, they should be able to help you out
  22. Replies
    22
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    2,130

    My apologies for not staying up to date with...

    My apologies for not staying up to date with this, I've been away for the weekend and busy with stuff.

    I'm a couple days late with this, but the Valentines day event has begun. Collect hearts from...
  23. Thread: Emoticons

    by failure
    Replies
    3
    Views
    357

    ^here's from another thread, I still don't know...

    ^here's from another thread, I still don't know what the deal is with the :junz: and :imask:
  24. Thread: Spar-Stats

    by failure
    Replies
    7
    Views
    663

    That's not allowed, it counts as USD. Do not do...

    That's not allowed, it counts as USD. Do not do this, or you will get warned and jailed.
  25. Replies
    22
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    2,130

    List of emotes, everything on one row create the...

    List of emotes, everything on one row create the same emotes in pms:
    : ) ( : :smile:
    : ( ) : :frown:
    : o :surprised:
    : D ...
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