Hi, we're glad you enjoy the game overall but i'll try my best to address your concerns.
Pay to Win: Out of all of your points, this is what i disagree with the most. Era is most certainly not pay to win.
The guns are routinely balanced so all players have a fair chance in PVP. Some of the cheapest guns can be the most effective; uzi, dual shotguns, AK47 ect.
The other weapons have different pros and cons. Some slow but powerful, some fast but a bit weaker ect.
You just have to find the right gun to suit your style of play. When someone thinks pay to win they think premium currencies and a cash shop, yes we might offer a quick way for players to spend some money in game but there is nothing in the game that you cannot get by hard work.
Lack of things to do: We know there is a problem with just releasing holiday updates. There is a giant lack of scripters and people who know how to code in the graal scripting language (GS2) So our bigger content updates wait until few coders can get around to working on them along with regular server work and maintenance.
We do have a large map expansion with new jobs and quests coming this year as well as more exciting mini-games and things to do (the mini games will have a rotating prize pool every month).
Staff Immaturity: Era is run completely by volunteers. Someone who looks good on paper might not react so well when given the golden handshake and being put in a position of authority. We do our best to maintain a level of professionalism among our staff and anyone caught not living up to our expectations is quickly removed.
All of that aside, i'm glad you like the game