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Thread: Communication Statistics

  1. 04-06-2015, 05:22 PM #11
    Sequel
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    Quote Originally Posted by XSTARX View Post
    Who's using [email protected] anyway...?

    It's an old support email and yet it still exists in some people's minds.
    The [email protected] e-mail is well-maintained, second to none behind [email protected]'s rapid responses. I'm a large advocate for the format they maintain over behind the curtain, has resolved many-a-problem with certain accounts/gameplay issues unresolvable by in-game means.
    Lucky enough to have known the best players to ever log in.
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  2. 04-07-2015, 05:13 AM #12
    Vendhin
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    The old email is phased out and should now give you an automated response for you to open a support ticket.
    We have a team dedicated to the support site!
    Although if you have no luck in getting an adequate response within a day or two, feel free to send me a forum pm
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  3. 07-04-2015, 03:37 AM #13
    SilentKilla
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    Well idk to say about that , goodluck our staff
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  4. 07-04-2015, 03:03 PM #14
    Unofficial Era News
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    I read the title as, 'Communism Statistics' I really need to get some sleep.
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  5. 12-03-2015, 03:30 AM #15
    Ace
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    Bit late but November stats are up
    Global Moderator Feb 21, 2014 - Oct 10, 2014 (8 months)
    iEra Player Relations April 10, 2014 - Oct 10, 2014 (6 months)
    iEra Communications Support Oct 10, 2014 - Feb 9, 2015 (4 months)
    Ol West Communications Admin Nov 15, 2014 - Resigned (9 months)
    iEra Communications Admin Feb 9, 2015 - April 10, 2016 (15 months)
    iEra Player Relations Admin April 10, 2016 - Current
    Retired from Toonslab Support
    Toonslab FAQ [email protected]
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  6. 12-08-2015, 02:02 PM #16
    Ace
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    I'd just like to say we've reached a milestone of 4000 resolved tickets yesterday
    Global Moderator Feb 21, 2014 - Oct 10, 2014 (8 months)
    iEra Player Relations April 10, 2014 - Oct 10, 2014 (6 months)
    iEra Communications Support Oct 10, 2014 - Feb 9, 2015 (4 months)
    Ol West Communications Admin Nov 15, 2014 - Resigned (9 months)
    iEra Communications Admin Feb 9, 2015 - April 10, 2016 (15 months)
    iEra Player Relations Admin April 10, 2016 - Current
    Retired from Toonslab Support
    Toonslab FAQ [email protected]
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  7. 12-08-2015, 02:30 PM #17
    Jonlol
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    Quote Originally Posted by Ace View Post
    I'd just like to say we've reached a milestone of 4000 resolved tickets yesterday
    what a surprise

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  8. 12-15-2015, 03:45 PM #18
    DeliriousOldFatNoob
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    Quote Originally Posted by Ace View Post
    I'd just like to say we've reached a milestone of 4000 resolved tickets yesterday
    I bet at least half of the tickets were resolved without thorough examination
    Why do people call me noob when I beat them in spar? You should be ashamed if you do...cuz that means a noob beat you. Stop complaining that I lag, when you lag, both sides are affected...I can't tell where you are, and you can't tell where I am. So if there wasn't lag, I woulda still beat you just the same.
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  9. 12-16-2015, 03:30 AM #19
    Vendhin
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    Quote Originally Posted by DeliriousOldFatNoob View Post
    I bet at least half of the tickets were resolved without thorough examination
    All tickets resolved are actually solved issues or people not replying to us when we ask for further information.
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  10. 01-01-2016, 05:22 PM #20
    Ace
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    Updated
    Global Moderator Feb 21, 2014 - Oct 10, 2014 (8 months)
    iEra Player Relations April 10, 2014 - Oct 10, 2014 (6 months)
    iEra Communications Support Oct 10, 2014 - Feb 9, 2015 (4 months)
    Ol West Communications Admin Nov 15, 2014 - Resigned (9 months)
    iEra Communications Admin Feb 9, 2015 - April 10, 2016 (15 months)
    iEra Player Relations Admin April 10, 2016 - Current
    Retired from Toonslab Support
    Toonslab FAQ [email protected]
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