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Thread: Can the PR Team Do Anything About My Situation?

  1. #1
    Veteran CoRR's Avatar
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    Can the PR Team Do Anything About My Situation?

    When looking around the store today, I accidentally bought the Gang House Pack for 15k gralats. Now, I know it is a tough luck situation normally, but I happened to already own a gang house before today due to either having bought the $5 Apple gang house pack, or getting it with the Era Plus app when it costed like 2 dollars (I can't remember which). So, I'm down 15k gralats and nothing gained from it. So, my question is, is there a way possible to compensate this or anything of the sort?

    I sent a thread here on the forums to the Ask a PR forum, but after 10 hours and almost 25 views, I have yet to recieve an answer.

    Thanks for your attention, and any help you give. If you are not going to support a helpful and friendly vibe in the thread, please do not comment at all. Just say "Not likely" and leave, as I will not likely answer unobjective posts.

  2. #2
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    The only answer is: toonslab. (I don't have the link)

  3. #3
    Communications Support xcloudx97's Avatar
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    support.toonslab.com

    Submit a ticket there and please show the receipt where you bought the " $5 Apple gang house pack, or getting it with the Era Plus app when it costed like 2 dollars"

    they need the receipt to give you a refund


    Drop me a message if you have any queries.
    Please be specific,i won't bite.


    Support center:support.toonslab.com
    New to the forums? Here's a guide!:http://era-go.com/forum/showthread.p...for-newcomers!



  4. #4
    Veteran KevinBlue's Avatar
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    Quote Originally Posted by xcloudx97 View Post
    support.toonslab.com

    Submit a ticket there and please show the receipt where you bought the " $5 Apple gang house pack, or getting it with the Era Plus app when it costed like 2 dollars"

    they need the receipt to give you a refund
    Just like in real life.
    My Levels Thread


  5. #5
    Veteran CoRR's Avatar
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    Cool, thanks guys. Didn't know there was a separate help site.

  6. #6
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    Is your issue fixed?

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