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Thread: Strange Flash client problem

  1. #1
    Ex. Player Relations Admi RenoDorvay's Avatar
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    Strange Flash client problem

    So I've been having issues with the Graal clients:

    I can only get Era working on Chrome (era.graalonline.com, Facebook client won't work for any Graal games) and Classic only works on Firefox (classic.graalonline.com).
    Has any encountered this issue? I honestly don't know why it's happening -.-

    I'm not contacting support because I asked snk a while ago and he doesn't know how to fix (I tried deleting my cache's etc too)
    Legal threats should go through the support center.


    Ex. iEra Player Relations Admin - Oceania/Asia. 2011-2017.
    "If you pick up a starving dog and make him prosperous he will not bite you. This is the principal difference between a dog and man.” — Mark Twain

  2. #2
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    You mean using FB doesn't allow you to load into the game or it's something relating to games that require Flash?

  3. #3
    Ex. Player Relations Admi RenoDorvay's Avatar
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    Quote Originally Posted by XSTARX View Post
    You mean using FB doesn't allow you to load into the game or it's something relating to games that require Flash?
    The Facebook client goes through the loading process but doesn't get past that, it's just a loading screen for any Graal games.
    Legal threats should go through the support center.


    Ex. iEra Player Relations Admin - Oceania/Asia. 2011-2017.
    "If you pick up a starving dog and make him prosperous he will not bite you. This is the principal difference between a dog and man.” — Mark Twain

  4. #4
    You checked www.era.graalonline.com and that didn't work either did it?

    Did you try reinstall IE?

  5. #5
    Player Relations Spolsh's Avatar
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    GUY Dorvay is having the same problem. We suggested different actions like re install the game, use a hotspot, trying different browsers, restarting their router, trying different graals and the other graals work, but not iEra. I can connect perfectly. Maybe its just server issues for Australia. Idk.
    Wizardly Weird

  6. #6
    Ex. Player Relations Admi RenoDorvay's Avatar
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    Quote Originally Posted by snk View Post
    You checked www.era.graalonline.com and that didn't work either did it?

    Did you try reinstall IE?
    era.graalonline.com works on Chrome, but Classic doesn't. Classic works through classic.graalonline.com but only on Firefox
    Legal threats should go through the support center.


    Ex. iEra Player Relations Admin - Oceania/Asia. 2011-2017.
    "If you pick up a starving dog and make him prosperous he will not bite you. This is the principal difference between a dog and man.” — Mark Twain

  7. #7
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    Quote Originally Posted by RenoDorvay View Post
    The Facebook client goes through the loading process but doesn't get past that, it's just a loading screen for any Graal games.
    Ah I have that issue too.

    It works for my friends but not for me apparently.

    However, Classic and Zone works efficiently on all browsers that I've tried except Era's.
    I doubt this has anything to do with internet settings since I've done several resets on my router and it solved nothing.

  8. #8
    did you try reinstall?

  9. #9
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    1)Download puffin browser from App store or Play thing
    2) Era.graalonline.com or era on facebook
    3) tadaaaaa

  10. #10
    Ex. Player Relations Admi RenoDorvay's Avatar
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    Quote Originally Posted by snk View Post
    did you try reinstall?
    I haven't tried re-installing but I'm hesitant to do that because I don't want to lose my auto-fill or book stuff
    Legal threats should go through the support center.


    Ex. iEra Player Relations Admin - Oceania/Asia. 2011-2017.
    "If you pick up a starving dog and make him prosperous he will not bite you. This is the principal difference between a dog and man.” — Mark Twain

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