For the last 2 weeks Ive been trying to get help an EC issue. I messaged about 5-6 Player Relations, and they reply to my first pm saying 'whats the problem'. I would tell them my issue and after that I dont get a message back. Ive left Ace a message the first couple days this has been happening and no answer also. At this point I dont care about the EC issue but I would still like help. Ik the staff are busy but ignoring people who have an actual problem is wrong.