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Thread: Problem Updating Guild Logo

  1. #1
    Newcomer
    Join Date
    Oct 2016
    Location
    United States
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    7

    Problem Updating Guild Logo

    Ever since I have started the game on my second accout i can't update my guild logo. Whether I use iphone or pc it doesn't work. I've talked to multiple admins in-game and they all told me to make sure I was using a .jpeg picture-which I was along with just about every other format I could and nothing works. Eventually one admin just told me my game is probably glitched, but this has been going on for a few months, and it hasn't been fixed. I also believe other people are having the same problem!

  2. #2
    I've been having issues along the same lines. A friend said it saw glitched, one said you cant change it, onesaid disband and recreate. I can't iTunes and don't have the time to make 2k here and 2k there.

    Sent from my BNTV400 using Tapatalk

  3. #3
    Newcomer
    Join Date
    Oct 2016
    Location
    United States
    Posts
    7
    I just tried disbanding and recreating to see if it would work, and it didn't so I just wasted $2000. I don't know what the problem is I just hope they fix it cause it kinda sucks.

  4. #4
    ThreadWatcher Detective Selth's Avatar
    Join Date
    Oct 2015
    Location
    California
    Posts
    363
    You have to go to graal depot,upload it as a gang logo upload it and wait for Player Relations to accept it

  5. #5
    Overlord Sottocapo N!chola$'s Avatar
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    Jun 2015
    Location
    Canada
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    4,784
    Wonder why a lot of people are having problems with this hmmm.
    Ask me anything and ill try my best to answer

  6. #6
    ThreadWatcher Detective Selth's Avatar
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    Oct 2015
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    California
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    You need to go to graal depot go to upload to Era set as Gang Logo and after you get the massage in game you wait for an admin it is important to be on your gang tag when you uploaded it or else it won't work

  7. #7
    Overlord Sottocapo N!chola$'s Avatar
    Join Date
    Jun 2015
    Location
    Canada
    Posts
    4,784
    I re-downloaded the app and it worked for me...
    Ask me anything and ill try my best to answer

  8. #8
    Staffs cant even fix this problem for such a long time......... poor effort
    Graalonline Era provides such a good service they have 0 problems with such smooth game-play..... hah

  9. #9
    Player Abdullah1441's Avatar
    Join Date
    May 2015
    Location
    California
    Posts
    6,937
    The job of a Player Relation is to enforce iEra laws, provide assistance, and answer questions they do not work on iEra itself next time send in-game issues to a Developer
    Formerly known as "AliGamer911".

  10. #10
    Big Cheese Sottocapo
    Join Date
    Jul 2016
    Posts
    2,526
    are you using the upload site to upload your gang image?

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