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Thread: Useful links 2017

  1. #1
    Player Relations Admin Ace's Avatar
    Join Date
    Jul 2013
    Location
    Canada
    Posts
    6,226

    Useful links 2017

    Instead of scrambling over the forums trying to find these key information, I've bundled them here, so bookmark this thread!

    iEra Rules


    Forum Rules

    Forum Guide

    Upload Rules

    Discord

    Toonslab (Support)

    Toonslab FAQ

    Admin List

    "Jailed for no reason"


    Staff Roles
    -----------

    If you have an issue or comment about a specific staff member, have a forum or discord inquiry, question about newspapers, followups on support tickets - email [email protected]

    Failure to follow these templates will filter emails automatically to the deleted folder.
    Email Templates
     Spoiler

    Issue/Comment about a staff member
     Spoiler

    Subject: Inquiry about [Staff Name]
    Your in-game name:
    Your GraalID:
    Date and time of incident:
    Briefly describe what happened:
    *Attach photo evidence*

    Forum Inquiry
     Spoiler

    Subject: Forum Inquiry - [Your forum username]
    Browser:
    Describe issue:
    What have you done to try to fix the issue:

    Discord Inquiry
     Spoiler

    Subject: Discord Inquiry - [Your discord username]
    Browser:
    Describe issue:
    What have you done to try to fix the issue:

    Newspaper questions
     Spoiler

    To submit newspapers email [email protected]
    Guide: https://www.era-go.com/forum/showthr...missions-Guide
    Newspaper Admin email: [email protected]

    Toonslab followup
     Spoiler

    Subject: Toonslab followup - [Ticket number]
    In-game name:
    GraalID:
    Date original ticket sent:
    Number of tickets of the same issue submitted:
    Number of tickets replied by staff:
    Staff response on previous tickets if any:
    Why are you following up with this ticket:
    -----------
    Staff Download Package
     Spoiler

    If you are hired, make sure you are familiar with how to use Graal Client and Remote Control. These are things you will need. You will only need to use the authenticator after you are hired.

    Graal Client: http://www.graalonline.com/playerworlds/downloads/
    Remote Control 3: http://fp4.ca/windows_rc3_beta.zip
    Google Authentication Android: https://play.google.com/store/apps/d...ticator2&hl=en
    Google Authentication iOS: https://itunes.apple.com/ca/app/goog...388497605?mt=8


    EDIT: Jan 27 - Added staff downloads
    Last edited by Ace; 01-28-2017 at 03:08 AM.
    Global Moderator Feb 21, 2014 - Oct 10, 2014 (8 months)
    iEra Player Relations April 10, 2014 - Oct 10, 2014 (6 months)
    iEra Communications Support Oct 10, 2014 - Feb 9, 2015 (4 months)
    Ol West Communications Admin Nov 15, 2014 - Resigned (9 months)
    iEra Communications Admin Feb 9, 2015 - April 10, 2016 (15 months)
    iEra Player Relations Admin April 10, 2016 - Current
    Retired from Toonslab Support
    Toonslab FAQ [email protected]

  2. #2
    Big Cheese ItzTerry!'s Avatar
    Join Date
    Aug 2015
    Location
    Endless Void
    Posts
    2,913
    Nice.

    Ex Player Relations, Ex Newspaper Team
    Quote Originally Posted by ItzTerry!
    In Terry we Trust


  3. #3
    Nice guide ace!
    Add me on Era - Clooft

  4. #4
    SEAMAN
    Join Date
    Aug 2016
    Location
    Philippines
    Posts
    80
    Nice. one era

  5. #5

  6. #6
    Player Abdullah1441's Avatar
    Join Date
    May 2015
    Location
    California
    Posts
    6,937
    Do not bump old threads m8
    Formerly known as "AliGamer911".

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