Page 1 of 2 1 2 LastLast
Results 1 to 10 of 20

Thread: Gralat Pack Glitch

  1. #1
    VET. Zak Graal's Avatar
    Join Date
    Mar 2017
    Location
    Dallas, TX
    Posts
    85

    Gralat Pack Glitch

    I bought 1 9.99$/27500 Gralat Pack, & it did not give me my Gralats?
    "Coming together is a beginning; keeping together is progress; working together is success.'
    Zak Graal

  2. #2
    Gani Artist on Ol West Prancer's Avatar
    Join Date
    Aug 2015
    Location
    Puerto Rico
    Posts
    419
    Quote Originally Posted by Zak Graal View Post
    I bought 1 9.99$/27500 Gralat Pack, & it did not give me my Gralats?
    If you bought it from google just call them and explain everything, they'll refund your google play cash and you'll be allowed to re-purchase it

    However if ur on iOs, say good bye to those gralats
    Since you're looking at this, why not look into my ganis?
    Click here boy-o ^

  3. #3
    Big Cheese Blitz Canavi's Avatar
    Join Date
    Aug 2013
    Location
    Florida
    Posts
    1,069
    Submit a ticket to http://support.toonslab.com/. Google Plus most likely has a system where you can view your transaction history like iTunes so have that ready when they ask for it. Also if its itunes, you should have gotten a receipt emailed to you. I would forward that email to whoever is working with you to solve the issue.

  4. #4
    Senior Captain NCX's Avatar
    Join Date
    Feb 2016
    Location
    In your heart
    Posts
    1,848
    Submit a ticket to http://support.toonslab.com with screenshot of your Recipt
    Do not Open
     Spoiler


    Disc: NCX#4821

  5. #5
    Quote Originally Posted by Zak Graal View Post
    I bought 1 9.99$/27500 Gralat Pack, & it did not give me my Gralats?
    If it's google listen to the other comments if it's Apple/Amazon then listen...if you bought the gralats and logged off before it saying "you have received 27500 gralats" then buy the .99$ gralat pack...if you didn't log off then idek

  6. #6
    Ex. Player Relations Admi RenoDorvay's Avatar
    Join Date
    Jun 2013
    Location
    Melboune, Australia
    Posts
    866
    Basically our in-app purchase system kind of sucks. It fails frequently. We have a command that checks if packs fail but you have to mail your receipt to support so we can verify the purchases before fixing
    Legal threats should go through the support center.


    Ex. iEra Player Relations Admin - Oceania/Asia. 2011-2017.
    "If you pick up a starving dog and make him prosperous he will not bite you. This is the principal difference between a dog and man.” — Mark Twain

  7. #7
    Overlord Sottocapo N!chola$'s Avatar
    Join Date
    Jun 2015
    Location
    Canada
    Posts
    4,784
    Quote Originally Posted by Zak Graal View Post
    I bought 1 9.99$/27500 Gralat Pack, & it did not give me my Gralats?
    Happened to me, I sent a email with the proof and didn't get my gralat pack. Waste of almost $15 (Canada)

    And I was using Apple...
    Ask me anything and ill try my best to answer

  8. #8
    Quote Originally Posted by N!chola$ View Post
    Happened to me, I sent a email with the proof and didn't get my gralat pack. Waste of almost $15 (Canada)

    And I was using Apple...
    Happend to me, I sent a message to apple and the refunded me


    Sent from my iPhone using Tapatalk

  9. #9
    Overlord Sottocapo N!chola$'s Avatar
    Join Date
    Jun 2015
    Location
    Canada
    Posts
    4,784
    Quote Originally Posted by SunAndMoon View Post
    Happend to me, I sent a message to apple and the refunded me


    Sent from my iPhone using Tapatalk
    They didn't refund me tho
    Ask me anything and ill try my best to answer

  10. #10
    Quote Originally Posted by N!chola$ View Post
    They didn't refund me tho
    Did u talk to Apple or toonslab


    Sent from my iPhone using Tapatalk

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •