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Thread: Urgent Situation

  1. #1
    reganaM Zom's Avatar
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    Exclamation Urgent Situation

    This post is towards staff members.
    My account has been randomly revoked. No verification or etc are in my inbox, I go on and it says I've been revoked, when I attempt to login through email, it says there are no accounts for the email. I have my Graal ID and the email it was associated with. I've done nothing wrong enough to get myself reset or etc. I was just randomly revoked, account goes missing?

    I have information about the account if needed.

  2. #2
    Manager
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    Quote Originally Posted by Zom View Post
    This post is towards staff members.
    My account has been randomly revoked. No verification or etc are in my inbox, I go on and it says I've been revoked, when I attempt to login through email, it says there are no accounts for the email. I have my Graal ID and the email it was associated with. I've done nothing wrong enough to get myself reset or etc. I was just randomly revoked, account goes missing?
    PM me your graalid, and i'll take a look into that for you.

  3. #3
    reganaM Zom's Avatar
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    Quote Originally Posted by junz View Post
    PM me your graalid, and i'll take a look into that for you.
    Aight, do i pm ur staff acccount or player account?

    - - - Updated - - -

    Quote Originally Posted by junz View Post
    PM me your graalid, and i'll take a look into that for you.
    I sent you a Private Message through era-go.

    - - - Updated - - -

    Quote Originally Posted by junz View Post
    PM me your graalid, and i'll take a look into that for you.
    Issue has not been resolved. The account is still unlinked from my email. It shows I was online 5 hours ago because that was when I last logged on before i got revoked. The account is currently connected to no email account.

    - - - Updated - - -

    All I need to do is link my email account back to my account.

  4. #4
    Street Boss XR's Avatar
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    Triple check to see if your email is correct. Have you ever gave access to anyone?

  5. #5
    ESSKEETIT Sottocapo JungleJimmy's Avatar
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    Same thing happened to Jinx last month. Still nothing has happened. PLEASE HELP THESE PEOPLE.
    Youtube Channel: Jimmy Graal (RIP)



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  6. #6
    reganaM Zom's Avatar
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    Quote Originally Posted by XR View Post
    Triple check to see if your email is correct. Have you ever gave access to anyone?
    I am positive that my email is correct. I checked my old email just incase.
    I'm still waiting for junz/toonslab to fix this issue.
    I have not given access to anybody to the account. Never gave my email out aswell.

  7. #7
    Oo Sottocapo MJ4's Avatar
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    Does any of your siblings or relatives play Graal?

    You want breakfast? You gotta catch it!

  8. #8
    reganaM Zom's Avatar
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    Quote Originally Posted by MJ4 View Post
    Does any of your siblings or relatives play Graal?
    None of them play Graal. Only me.
    I'm not jailed or anything, my email is just unlinked from my account meaning that there is no email for my main account.
    When I try to verify, I type in my email that I use to login to that account but apparently there is no account created for the email yet.

  9. #9
    Oo Sottocapo MJ4's Avatar
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    Quote Originally Posted by Zom View Post
    None of them play Graal. Only me.
    I'm not jailed or anything, my email is just unlinked from my account meaning that there is no email for my main account.
    When I try to verify, I type in my email that I use to login to that account but apparently there is no account created for the email yet.
    I'm out of ideas then. It could be a admin who's doing this or it's just a bug. Just a guess though

    You want breakfast? You gotta catch it!

  10. #10
    reganaM Zom's Avatar
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    Quote Originally Posted by MJ4 View Post
    I'm out of ideas then. It could be a admin who's doing this or it's just a bug. Just a guess though
    I'm pretty sure it wouldn't be an admin, I haven't done anything wrong. It could possibly be a bug.
    Last edited by Zom; 10-11-2017 at 10:52 AM.

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