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Thread: Urgent Uploading issue?...

  1. #1
    GFX Artist chant's Avatar
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    Exclamation Urgent Uploading issue?...

    Ok, so I was trying to upload my head to era. I got a message when I clicked the upload button that I've never seen.

    It said "Unknown file type: It must be either a head, body, or shield."

    Someone tell me what this means? I had 'head' checked off and tried multiple times. I made sure the file was correct, it is a gif image and it is saved as a gif, however the head did work when I removed the gif and tried. I the re-added it and tried again -- same issue.

    Can someone help?
    Who closes the door when the bus driver gets out?
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  2. #2
    Big Cheese Sottocapo
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    I have no clue honestly. I've encountered the same thing before but have just waited for it to pass.

  3. #3
    Senior Player Relations tristanfosho's Avatar
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    Quote Originally Posted by chant View Post
    Ok, so I was trying to upload my head to era. I got a message when I clicked the upload button that I've never seen.

    It said "Unknown file type: It must be either a head, body, or shield."

    Someone tell me what this means? I had 'head' checked off and tried multiple times. I made sure the file was correct, it is a gif image and it is saved as a gif, however the head did work when I removed the gif and tried. I the re-added it and tried again -- same issue.

    Can someone help?
    Did you click if it is a head, body or shield when you tried to upload it?

    Also if you attach the image to your thread you might get better replies or someone might be able to fix it for you.
    For any Jail, Gralat and E-mail related issues, you must submit a ticket to http://support.toonslab.com/ for help.


    Accounts IGN: TristanFoSho/KarrenFoSho
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  4. #4
    maybe too many frames
    it would help if you could show the file ig
    Hai C:


  5. #5
    Player Abdullah1441's Avatar
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    Quote Originally Posted by chant View Post
    Ok, so I was trying to upload my head to era. I got a message when I clicked the upload button that I've never seen.

    It said "Unknown file type: It must be either a head, body, or shield."

    Someone tell me what this means? I had 'head' checked off and tried multiple times. I made sure the file was correct, it is a gif image and it is saved as a gif, however the head did work when I removed the gif and tried. I the re-added it and tried again -- same issue.

    Can someone help?
    I doubt we can come to any conclusions without act seeing the head file in question
    Formerly known as "AliGamer911".

  6. #6
    GFX Artist chant's Avatar
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    I fixed it and uploaded it. I just copied the head to another template and it worked. I wasn't going to share the image because I don't want it stolen lol. Thanks --
    Who closes the door when the bus driver gets out?
    Is water wet?
    What color is a mirror?
    Can god make a rock so heavy he cant lift it?
    Do you exist? How do you know?

  7. #7
    Street Boss Capo Wast's Avatar
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    Lel ok /closethread


  8. #8
    Senior Player Relations tristanfosho's Avatar
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    Quote Originally Posted by chant View Post
    I fixed it and uploaded it. I just copied the head to another template and it worked. I wasn't going to share the image because I don't want it stolen lol. Thanks --
    Alright I will close the thread since the problem is resolved.
    For any Jail, Gralat and E-mail related issues, you must submit a ticket to http://support.toonslab.com/ for help.


    Accounts IGN: TristanFoSho/KarrenFoSho
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