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Thread: Really weird uploading problem.

  1. #1
    gfx artist Maria B's Avatar
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    Exclamation Really weird uploading problem.

    I tried uploading this head multiple times and this is what came up, also heres the head file. strangely it worked when i made it png but when it was a gif it didnt work. I cant fit the image of what it says in but i can tell u it said "Sorry, the head image must have a size of exactly 32 by 560 pixels! The image you have uploaded is 0 by 0 pixels."
    i worked super hard and it did that to multiple heads but i deleted most of them.
    - maria b
    headwithprob.gifheadwithprob.gif

  2. #2
    Senior Player Relations tristanfosho's Avatar
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    When I open that head in photoshop it doesn't have any animation. Is it supposed to have animated frames?
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  3. #3
    gfx artist Maria B's Avatar
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    i deleted the frames. But it was basicly the specific image and when i turned it to png it worked but when it was a gif no matter how many frames it had it didnt work.
    Thanks for tryna fix this!

  4. #4
    Senior Player Relations tristanfosho's Avatar
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    Try to see if this works.
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  5. #5
    gfx artist Maria B's Avatar
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    Wow it worked! How did you do that . btw thx

  6. #6
    Senior Player Relations tristanfosho's Avatar
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    Quote Originally Posted by Maria B View Post
    Wow it worked! How did you do that . btw thx
    I opened it with photoshop, clicked File tab, export as and changed the format to gif and saved it.

    I guess the original format was a .gif that Graal wasn't able to recognize
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  7. #7
    Runner Capo Minho's Avatar
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    Quote Originally Posted by tristanfosho View Post
    I opened it with photoshop, clicked File tab, export as and changed the format to gif and saved it.

    I guess the original format was a .gif that Graal wasn't able to recognize
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  8. #8
    gfx artist Maria B's Avatar
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    Oh right. usually dosnt happen but ok

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