You don't have to worry, it is being investigated and should already be resolved. If you ever get jailed and need someone to look into it, you can contact http://support.toonslab.com/
For any Jail, Gralat and E-mail related issues, you must submit a ticket to http://support.toonslab.com/ for help.
Accounts IGN: TristanFoSho/KarrenFoSho
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