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Thread: Stuck loading bar

  1. #1

    Stuck loading bar

    Im on Windows 10, Firefox, latest adobe flash player, Ive tried clearing browsing history, cache, cookies. Everything. Any tips?

  2. #2
    Old new player JimmY1809's Avatar
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    I'm having the same problem, but on Google. After the loading bar it says ''game server could not be reached, bla bla bla bla...''. Probably just an problem on the server. I can acess Era normally through phone.

  3. #3
    Senior Player Relations tristanfosho's Avatar
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    Try to turn off your modem/router overnight.

    I had that issue and it was loading forever because it could not connect to the server. My ISP was blocking Graal for some reason. I fixed it by exchanging my router/modem. My ISP swapped it out for free if I delivered it in person.
    For any Jail, Gralat and E-mail related issues, you must submit a ticket to http://support.toonslab.com/ for help.


    Accounts IGN: TristanFoSho/KarrenFoSho
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  4. #4
    Yes Sottocapo imaginary's Avatar
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    Because graal server sucks

  5. #5
    Senior Player Relations tristanfosho's Avatar
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    Quote Originally Posted by imaginary View Post
    Because graal server sucks
    In my case it was my ISP preventing me from connecting to Era. It worked perfectly with my mobile data.

    I have a feeling my ISP was mad that I always leave my accounts open
    For any Jail, Gralat and E-mail related issues, you must submit a ticket to http://support.toonslab.com/ for help.


    Accounts IGN: TristanFoSho/KarrenFoSho
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  6. #6
    Old new player JimmY1809's Avatar
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    Quote Originally Posted by tristanfosho View Post
    Try to turn off your modem/router overnight.

    I had that issue and it was loading forever because it could not connect to the server. My ISP was blocking Graal for some reason. I fixed it by exchanging my router/modem. My ISP swapped it out for free if I delivered it in person.
    I don't know, I can play normally on my phone.

    Ah, also, forgot to mention, after pressing many times ''OK'' on the ''Game server could not be reached, verify that the internet connection is working'', I once successfully started playing the game. It was just for once tho. Maybe I was lucky?
    Last edited by JimmY1809; 05-04-2018 at 01:14 AM.

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