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  1. #1
    Fairy Ires's Avatar
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    Exclamation Click here if your account got revoked

    Hello Graalians,

    I honestly didn't want to post this thread, but since I saw the number of players complaining about their accounts getting revoked randomly, abart from being unlinked & no staff members are online to give an explanation, I decided to post this.

    Anyways,
    Guys, DON'T PANIC! I'm sure you don't know what to do, but don't worry. I searched for a solution and I found Junz saying something about the same issue back in 2017, take a look Here.

    So basically what Junz said is to email [email protected], since they are most likely to help.

    P.S: Since I'm not part of the staff team, I don't really know what's happening, so please don't ask me.

    Have a nice day.
    Last edited by Ires; 07-06-2018 at 03:39 AM.

  2. #2
    Banned
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    Did all this just happen today? Let me try and get in contact with someone who may know

  3. #3
    Fairy Ires's Avatar
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    Quote Originally Posted by failure View Post
    Did all this just happen today? Let me try and get in contact with someone who may know
    Yes actually, till now I saw nearly 5 players. I’m sure there's more.

  4. #4
    Big Cheese Captain LYK08's Avatar
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    Quote Originally Posted by Ires View Post
    Hello Graalians,

    I honestly didn't want to post this thread, but since I saw the number of players complaining about their accounts getting revoked randomly, abart from being unlinked & no staff members are online to give an explanation, I decided to post this.

    Anyways,
    Guys, DON'T PANIC! I'm sure you don't know what to do, but don't worry. I searched for a solution and I found Junz saying something about the same issue back in 2017, take a look Here.

    So basically what Junz said is to email [email protected], since they are most likely to help.

    P.S: Since I'm not part of the staff team, I don't really know what's happening, so please don't ask me.

    Have a nice day.
    Quote Originally Posted by failure View Post
    Did all this just happen today? Let me try and get in contact with someone who may know
    I told you already. This is a serious issue the management has to tackle. Just days ago I brought the whole matter up to you and you guys took me lightly. I think its clear now that this issue is something to be grappled with and not shunned aside.

    Based on what I know, those who've had their accounts revoked will not get their accounts back because its highly likely a perma-ban. Don't have too high hopes of recovering your account, truth to be told.
    A TAX DOES THE BEST ATTACKS ON UNFAIRNESS.

  5. #5
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    Yeah, for now, if you get revoked like this, send in a ticket to support.toonslab.com or email [email protected] and hopefully they can help you out

  6. #6
    Yes Sottocapo imaginary's Avatar
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    Submit here too cuz why not
    support.toonslab.com

  7. #7
    Astro Noob Grantman20's Avatar
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    Quote Originally Posted by imaginary View Post
    Submit here too cuz why not
    support.toonslab.com
    That used to be the solution for every era go thread haha
    Not giving up. mistakes happen, Miracles shine upon us.
    If you have an issue regarding Graal Era PM a staff member or submit a ticket to support.toonslab.com

  8. #8
    Yes Sottocapo imaginary's Avatar
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    Quote Originally Posted by Grantman20 View Post
    That used to be the solution for every era go thread haha
    If you have a problem with that submit a ticket... we can’t help you

  9. #9
    Astro Noob Grantman20's Avatar
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    Click here if your account got revoked

    Quote Originally Posted by imaginary View Post
    If you have a problem with that submit a ticket... we can?t help you
    Submitting a ticket wont help but Im going to tell you to go to support.toonslab.com so I look cool.

    /CLOSETHREAD
    Not giving up. mistakes happen, Miracles shine upon us.
    If you have an issue regarding Graal Era PM a staff member or submit a ticket to support.toonslab.com

  10. #10
    3 weeks later. Nothing.

    What's Unixmad's Discord? Time to ask him directly.
    regret

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