As of now, it's been 11 days since I sent my first email to GraalOnline support. No Response. Sent another one Last Tuesday (A week before today). Still, no response. Agility has just about the same story, and now he's pretty much left era.

Who even runs the support email account? Does anyone? By how fast they're responding, I don't think anyone checks it.

Emailed the messages to [email protected], in case anyone suspects it's the wrong address.