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Thread: I need help and graal support won’t respond.

  1. 07-30-2018, 03:41 AM #11
    failure
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    Quote Originally Posted by jahfromgraal View Post
    Someone got my email changed & I got it changed bacc but the person changed it again & Now i have no account. Support never replies & i need my account bacc please help.
    How’d you get it changed back in the first place? I suggest revoking access to your account and changing your email password before anything else
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  2. 07-30-2018, 03:45 AM #12
    jahfromgraal
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    Quote Originally Posted by failure View Post
    How’d you get it changed back in the first place? I suggest revoking access to your account and changing your email password before anything else
    I emailed support. & i cant revoke if the email was changed so how?


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  3. 07-30-2018, 05:23 AM #13
    failure
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    Quote Originally Posted by jahfromgraal View Post
    I emailed support. & i cant revoke if the email was changed so how?


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    Ah, you’ll probably have to wait for support again then. Maybe ask them why it was changed and what it was changed to also.
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  4. 07-30-2018, 05:26 AM #14
    jahfromgraal
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    Quote Originally Posted by failure View Post
    Ah, you’ll probably have to wait for support again then. Maybe ask them why it was changed and what it was changed to also.
    Ive been waiting for months


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  5. 07-30-2018, 10:57 AM #15
    Lamb
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    Quote Originally Posted by jahfromgraal View Post
    Ive been waiting for months


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    support never responds :////
    Hey...
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  6. 07-30-2018, 11:02 AM #16
    jahfromgraal
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    Quote Originally Posted by Lamb View Post
    support never responds :////
    exactly... i need my account.


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  7. 07-30-2018, 05:47 PM #17
    MiniMustache
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    Sorry jahfromgraal but they only deal with jail and email issues through support.toonslab.com
    Only one person goes through the tickets so you must have patience.
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  8. 07-30-2018, 08:25 PM #18
    Griff88
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    Quote Originally Posted by MiniMustache View Post
    Sorry jahfromgraal but they only deal with jail and email issues through support.toonslab.com
    Only one person goes through the tickets so you must have patience.
    Why does only ONE person to through that tickets? Maybe thats why i haven't gotten a reply in 3 weeks
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  9. 07-30-2018, 09:31 PM #19
    Bambi
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    While I’m on this thread, I also have a question. Recently a friend of mine got unlinked from their account or something, why and how did this happen? They really want their account back since they did a lot of stuff in it. It really sucks.
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  10. 07-30-2018, 09:32 PM #20
    jahfromgraal
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    I need my account asap, I spent too much money on it


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