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Thread: account problems

  1. #1

    Angry account problems

    So recently ive decided to come back to graal but i cant login because the gmail it was linked to is permanently disabled. i can still play on facebook through a computer but i was wondering if there was any way to transfer all of my stuff to a different email? any help is appreciated :)

  2. #2
    Quote Originally Posted by SSGbranden View Post
    So recently ive decided to come back to graal but i cant login because the gmail it was linked to is permanently disabled. i can still play on facebook through a computer but i was wondering if there was any way to transfer all of my stuff to a different email? any help is appreciated
    Send an Ticket to ToonSlab first

    Sent from my LG-K428 using Tapatalk
    Javi's Production

  3. #3
    how would i do that?

  4. #4
    Yes Sottocapo imaginary's Avatar
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    http://support.toonslab.com
    Click on the link and you’ll figure it out

  5. #5
    oof when i do that it says they're gonna email that account feelsbadman

  6. #6
    Yes Sottocapo imaginary's Avatar
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    Oh loll use another email and in the report write ur graal ID and ur other email

  7. #7
    Banned
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    Yeah, make a ticket from the email you want the account changed to, and reference the email that was disabled. Make sure you mention that it was disabled because you need a valid reason to get the email changed. Alternatively (I’ve heard this doesn’t work normally, but it’s how I did got my email changed), you can email [email protected], and make sure you include a valid reason to have the email changed

  8. #8
    Neuroscientist DanielCathcart's Avatar
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    The only explanation I could see that isn't related to in-game problems is the e-mail service provider. You may need to contact them. If there is a problem with the account in-game, then yes, contact support.toonslab.com.

  9. #9
    I need help i get money on Graal online era but i didnt get 2 packs of 27.500 graalians what i can do to get these last money?

  10. #10
    Fairy Ires's Avatar
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    Quote Originally Posted by IsaRevla2204XII View Post
    I need help i get money on Graal online era but i didnt get 2 packs of 27.500 graalians what i can do to get these last money?
    All you have to do is send a ticket to toonslab by tapping here.
    Make sure to include the receipt and your Graal ID so they can help.

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