When blacklisted can support still see tickets?

[failure]

It says Hacking Altering Files. But I just want to play on my ip again so I dont have to worry about jails

Does anybody else play on that IP address? Could be an IP jail thing but I’m not sure why it would say you can’t log in at this time or whatever. When was the last time you submitted a ticket?

[Griff88]

You'll need to get a screenshot, maybe get some Mcdonalds wifi or go over to a friends house and log on

Lmao yeah i sent another including a screenshot

[kaz210]

I submitted a few tickets for 2 different things about a few weeks ago. I received a response via email and on iEra within 30 minutes for each ticket I submitted.

It depends on what the ticket is for.

But I've noticed sometimes they respond quickly (15 minutes to 48 hours), sometimes it can be like 2 weeks, and sometimes no response. Although after like 3 months the likelyhood of you recieving a response is the same likelyhood as President Washington being resurrected.

[Griff88]

Alright I'm unjailed due to the release date but I still cannot play without a Vpn

[Wilder94]

Your VPN would be triggering it, maybe try to reset your modem and change the ip from it

[Bulletzone]

OP, Can you private message me?

I may be able to help you with your problem.

[Greeze]

Your VPN would be triggering it, maybe try to reset your modem and change the ip from it

Haven't thought of this but it's a good idea.

[Griff88]

Your VPN would be triggering it, maybe try to reset your modem and change the ip from it

I dont have that type of router

[Greeze]

I dont have that type of router

Take a look at this link, but make sure you know what you're doing first.

https://www.computerhope.com/issues/ch000784.htm

[Chopsticks]

Idk that happened to me on classic once for MONTHS. Support never helped me, and the issue was only fixed when my wifi’s IP got changed.