Hey guys, I recently change my internet provider and when I log into grail, its saying that my ip is not listed. it wont let me login because of that.
does anyone have this problem before and know how to fix this issue?
Hey guys, I recently change my internet provider and when I log into grail, its saying that my ip is not listed. it wont let me login because of that.
does anyone have this problem before and know how to fix this issue?
Id say support.toonslabOriginally Posted by Drizzle
Sent from my LG-TP450 using Tapatalk
Support.toonslab.com would be your best bet - your IP list would most likely need to be reset which can be done by contacting Toonslab.
I saw. I conquered. I came.
if you have to contact their support be prepared to wait a month to play again
Who closes the door when the bus driver gets out?
Is water wet?
What color is a mirror?
Can god make a rock so heavy he cant lift it?
Do you exist? How do you know?
they replied pretty fast but no help at all with my situation. I send them a screen shot of the problem that I'm having, no reply.
When they replied, what did they say?
To identified my account to login but its not the issue that I'm having, and now they hand my situation to corresponding staff, it will be fixed shortly.
never had this and I have changed my IP a lot.
Good Luck.. In iEra shortly means 1 or 2 months
Admins -- ERA
The issue is a glitch which comes as a result of you previously having staff iOS (the whole 'ip auth' thing). Sometimes it glitches and demands an IP auth even after the staff iOS tools are removed, which then manually has to be fixed.
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