Toonslab Sucks
With many issues and complaints on Toonslab support not answering in a quick manner, I think it’d be reasonable to have a new support platform where it’s someones priority to answer concerns.
We used to have an email support ran by a communications admin which worked fine - then it moved to Toonslab support which was also ran my a communications admin, but now (I may be wrong) it’s ran by a toonslab employee— either way they take too long to answer and are overall a joke.
Not having a reliable support chatline regarding deeper account concerns, ones that normal PR’s cannot answer, along with the agony of trying to get in contact with a high admin really shows disrespect; especially to the ones who pay real life money to the game.
As a player from 2011 with around 10,000 hours, I think I can speak for the majority when I say this, can we please have a reliable support with our concerns because we’re practically screwed with our issues without one.
