Can't login into identified account?

[Bluen]

Okay, so I went to start up era on my pc and i came upon an issue when trying to log into my era account. Do you guys have this problem also or is it just me that's having this problem?Screen Shot 2018-11-17 at 9.20.57 PM.png


Problem solved, close thread.

[GrahfixCloud]

Okay so I went to start up era on my pc and i came upon an issue when trying to log into my era account. Do you guys have this problem also or is it just me that's having this problem?Screen Shot 2018-11-17 at 9.20.57 PM.png

Did you check your email?

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[Bluen]

Did you check your email?

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Yep, I logged in with confirmation of email. Only problem was that it goes to a black screen and then refers to the error message.

[GrahfixCloud]

Yep, I logged in with confirmation of email. Only problem was that it goes to a black screen and then refers to the error message.

Wiiiieeerddd. Did you try support.toonslab?

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[Bluen]

Wiiiieeerddd. Did you try support.toonslab?

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I have not, but I would appreciate it if I can get a quick response with troubleshooting tips instead of referring to toonslab.

[GrahfixCloud]

I have not, but I would appreciate it if I can get a quick response with troubleshooting tips instead of referring to toonslab.

Try logging in om a different device

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[kaz210]

Check the "spam" folder in your email. That's where my identification emails are sent.

[Bluen]

Check the "spam" folder in your email. That's where my identification emails are sent.

I've said that I clicked the email but I just can't log in.

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So you can connect on a different device, and you’ve already done the whole identification song and dance? Maybe try a different web browser?

I've tried Safari, Google Chrome, Mozilla Firefox, and Opera with no luck.

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So you can connect on a different device, and you’ve already done the whole identification song and dance? Maybe try a different web browser?

By the way, what do you mean by dance and song?

[failure]

I've said that I clicked the email but I just can't log in.

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I've tried Safari, Google Chrome, Mozilla Firefox, and Opera with no luck.

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By the way, what do you mean by dance and song?

Er, it's a saying. I just meant you got the identification email and followed it and all of that stuff. Can you identify to another device besides your phone and computer?

[Bluen]

Er, it's a saying. I just meant you got the identification email and followed it and all of that stuff. Can you identify to another device besides your phone and computer?

I mean sure but I'll love to play on my computer because it's easier for me to play rather than on my phone. But I'll try later.

also I have a video:
Video removed because it contained email address