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Thread: Issue regarding my phone.

  1. #11
    The Giant iVoxees's Avatar
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    It's a new Samsung s9 that I recently bought from the factory itself. And I haven't had any issues with the phone at all. Like I said, it kept saying that Era needs to update but, there is no update for era but why?

  2. #12
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    Quote Originally Posted by iVoxees View Post
    It's a new Samsung s9 that I recently bought from the factory itself. And I haven't had any issues with the phone at all. Like I said, it kept saying that Era needs to update but, there is no update for era but why?
    Did u update your app? They've released a new version of each GraalOnline app recently. I believe the update is just the app using internal storage instead of the SD card.
    Feel free to ask any question!

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  3. #13
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    Quote Originally Posted by kaz210 View Post
    Did u update your app? They've released a new version of each GraalOnline app recently. I believe the update is just the app using internal storage instead of the SD card.
    It says "update" but I click onto the era application and it says open instead of update. When I open era. It says "This app was built for an older version of android and may not WORK properly"
    Meaning possibly identification wont work as well.

  4. #14
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    Quote Originally Posted by iVoxees View Post
    It says "update" but I click onto the era application and it says open instead of update. When I open era. It says "This app was built for an older version of android and may not WORK properly"
    Meaning possibly identification wont work as well.
    Just click update
    Feel free to ask any question!

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  5. #15
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    It says this. But, whenever I click on it. It doesn't say 'update' it says open and how do I delete some attachments to increase space.
    Attached Images Attached Images

  6. #16
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    Quote Originally Posted by iVoxees View Post
    It says this. But, whenever I click on it. It doesn't say 'update' it says open and how do I delete some attachments to increase space.
    Same thing happens for me, I think you just click the update button. Or does that bring you to the page that you uninstall/open the app?
    Feel free to ask any question!

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  7. #17
    The Giant iVoxees's Avatar
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    Quote Originally Posted by kaz210 View Post
    Same thing happens for me, I think you just click the update button. Or does that bring you to the page that you uninstall/open the app?
    It only brings up the uninstall and open. Nothing else.

  8. #18
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    Quote Originally Posted by iVoxees View Post
    It only brings up the uninstall and open. Nothing else.
    I think you need to search "Graal Era" in the app store exactly, not "Graal" or "Era". When you search it with the exact name I believe this will appear directly beneath the search bar. If this does appear, just click the update button, because when I press the icon it also shows the open button for me.

    Note: When referring to "this" I'm referring to this
    http://imgur.com/a/Iss7Otm

  9. #19
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    Quote Originally Posted by kaz210 View Post
    I think you need to search "Graal Era" in the app store exactly, not "Graal" or "Era". When you search it with the exact name I believe this will appear directly beneath the search bar. If this does appear, just click the update button, because when I press the icon it also shows the open button for me.

    Note: When referring to "this" I'm referring to this
    http://imgur.com/a/Iss7Otm
    Nope. It says update, I clicked it and it showed a caution sign saying "GraalOnline Era" is already installed on this device. (Error code: -1)

    - - - Updated - - -

    I even restarted my device and everything. Still an issue.

  10. #20
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    Quote Originally Posted by iVoxees View Post
    Nope. It says update, I clicked it and it showed a caution sign saying "GraalOnline Era" is already installed on this device. (Error code: -1)

    - - - Updated - - -

    I even restarted my device and everything. Still an issue.
    Try uninstalling and reinstalling maybe?
    Feel free to ask any question!

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