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Thread: Still locked out of my account

  1. #1
    Big Cheese Kriole's Avatar
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    Nov 2014
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    Question Still locked out of my account

    Hi,

    I am making another thread regarding to me being locked out of my account. My email was deleted and not in service and i really didn't have any control over that. And my email can not be retrieved from my email provider. I did send a ticket to Era-Go Staff and they said they couldn't help, nor GraalOnline Staff. I do know this function is possible but requires higher management to do; in fact Snk and Vendhin said it was possible to do. He would just need to verify that the email was not in use which it isn't anymore (Picture Here!). I am aware that neither of them are Managers/Staff anymore but this is a case for higher management. how can i higher management without going to staff in the lower staff chain of command? Its been a few years to get this resolved the possible way...

     Spoiler
    *I am 110% the owner of this account and the proof shows, sending me to toonslab or graalonline won't help, i personally need direct assistance from higher staff management please!


    Locked out of Account Thread 1 (06-03-15)
    Future Account Issues Thread 2 (10-27-18)

    "Everyone's a Falcon"
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    In Game Name: ItsKriole
    Since 2012

  2. #2
    Runner Capo Minho's Avatar
    Join Date
    Jul 2017
    Location
    Manila
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    986
    Hello sorry but the thread has to be closed. The ticket system is the only for you to be assisted when it comes to account specific issues.
    Discord Me:
    jaala#0029

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