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Thread: Account lost

  1. #1

    Post Account lost

    I was a Era player on through the platform Facebook.
    Recently wanted to get back to it with some friends but my save is gone.
    I'm using the same Facebook account I used years ago but I didn't have my save.
    What can I do to find back my save?
    I tried account identify but it didn't find any.
    I have my Era user id through Facebook, not sure if it helps.
    User id: 100002534390586

    Edit: Same thing happened to other games, Classic, Zone, etc.
    Last edited by ZeNyCL; 05-29-2020 at 03:52 PM.

  2. #2
    Im currently having the same problem, I have an account identified on same email, my account linked to facebook has 5k+ hours and 200k kills but when I try it on phone, it shows a noob acc with almost 200hours. I think they can't help us here because we will be redirected to sending an email at [email protected] who never replies...

    Sent from my SM-J730G using Tapatalk

  3. #3
    Old new player JimmY1809's Avatar
    Join Date
    Oct 2017
    Location
    America
    Posts
    507
    Far too many folks showing up with account related issues... toonslab... be patient lmao

  4. #4
    Senior Captain NCX's Avatar
    Join Date
    Feb 2016
    Location
    In your heart
    Posts
    1,848
    Quote Originally Posted by JimmY1809 View Post
    Far too many folks showing up with account related issues... toonslab... be patient lmao
    ^^^

    Be patient support toonslab holder is a human not a robot, Send another ticket if you did't get a response within 2 weeks
    Last edited by NCX; 05-30-2020 at 11:01 AM.
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    Disc: NCX#4821

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