I got a complicated problem here about "Lost account" so at 2014 i link first era acc named "Rex" using my father email to play era till i got 5k+ hours and maybe around 2015/2016 i quited and start to prepare for my college. So i quit for a while and then i came back to era at 2017/2018 and try to identify my father's old yahoo mail to link bank to my first acc. Then i ask my father whts the verification number to verify the email. and my father said he had changed the number few years ago. And at the end i cant re-identify to play era with that acc anymore. I can provide some informatiin about my acc like email address, what my last ip address,what country i played in tht acc, how many hours, what last costume i used, what event items he got so far, its been more than 2 years ive been list my first rex acc. For this case I've sent ticket to toonslab and its useless just like wht floopy said. A graal era youtuber who got his acc too with the same Lost ACC cause cant access email Problem too and his acc back cause its solved by (imask). Please if you read this. Can you please contact higher staff to tell my problem im facing rn. Sorry bothering you and thank you so much for your time to read all this long text sir. I LOVE ERA SO MUCH IM A 2014 PLAYER. ITS MY CHILDHOOD GAME