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Thread: help me?

  1. #1
    Graphic Designer Picciotti bondo2's Avatar
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    Post help me?

    how can I change my confirm email because there's someone hacked my hotmail account and I can't open my era acc anymore.
    I still have access to open my era acc at my phone, but If i Logged out I'll lost my acc forever,
    I ​need help please, thank

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  2. #2
    Yes Sottocapo imaginary's Avatar
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    Reset ur email password if u cant then rip ur acc

  3. #3
    Graphic Designer Picciotti bondo2's Avatar
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    Quote Originally Posted by imaginary View Post
    Reset ur email password if u cant then rip ur acc
    Oh. I can't, also I can't open my acc on facebook cuz the flash player

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  4. #4
    Runner Minho's Avatar
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    You can request for an email change on support.toonslab.com
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  5. #5
    Graphic Designer Picciotti bondo2's Avatar
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    Quote Originally Posted by Minho View Post
    You can request for an email change on support.toonslab.com
    yea, but toonslab need me to confirm my email, and I don't have acsses to open it

    My website: http://bondo2-gfx.weebly.com/
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  6. #6
    Runner Minho's Avatar
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    Quote Originally Posted by bondo2 View Post
    yea, but toonslab need me to confirm my email, and I don't have acsses to open it
    eek if its an email issue like that it would be best to contact your email provider and ask assistance from there and if you dont feel that your era account is secured then you can request for an email change.

    (you can usually request from password changes if you have other connected medias to your email to confirm your identity if that helps)
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  7. #7
    Graphic Designer Picciotti bondo2's Avatar
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    Quote Originally Posted by Minho View Post
    eek if its an email issue like that it would be best to contact your email provider and ask assistance from there and if you dont feel that your era account is secured then you can request for an email change.

    (you can usually request from password changes if you have other connected medias to your email to confirm your identity if that helps)
    how can I do that?

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  8. #8
    Runner Minho's Avatar
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    Quote Originally Posted by bondo2 View Post
    how can I do that?
    Log-in your email then just click on forget password or remember password whichever it is they have to help with email claiming
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  9. #9
    Graphic Designer Picciotti bondo2's Avatar
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    yea I already did but he changed everything hotmail and phone number that's why Ican't send a reset password request to recover my acc, I only have my facebook acc, but I can't play era on it anymore

    My website: http://bondo2-gfx.weebly.com/
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  10. #10
    Soldier Sadan's Avatar
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    No its fine don't worry the same issue happened to my brother, his gmail account got deleted and he got a new phone and can't verify he told a SPR and the SPR told him to submit a ticket to toonslab with a new email that you want your account in then they will take ur old account and added to your new gmail account, don't worry if my brother got his account back so can you!

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