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  1. 03-02-2015, 03:49 AM #1
    Ace
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    Communication Statistics

    Here's a community report of what the Communication Support Team has been up to. I will be updating the chart monthly to keep information up to date. Although most support inquiries are resolved, there are a few that remain under investigation. These stats will not include in-game support stats such as Answered PMs, Uploads, and Reports. Note: All emails AND threads will be redirected to http://support.toonslab.com.


    2015 in review: 3,874 tickets
    That's approximately 10 tickets/day consecutively for 365 days
     Spoiler
    Last edited by Ace; 03-01-2016 at 12:32 PM.
    Global Moderator Feb 21, 2014 - Oct 10, 2014 (8 months)
    iEra Player Relations April 10, 2014 - Oct 10, 2014 (6 months)
    iEra Communications Support Oct 10, 2014 - Feb 9, 2015 (4 months)
    Ol West Communications Admin Nov 15, 2014 - Resigned (9 months)
    iEra Communications Admin Feb 9, 2015 - April 10, 2016 (15 months)
    iEra Player Relations Admin April 10, 2016 - Current
    Retired from Toonslab Support
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