Yes this is the same person who made a pretty much similar post about an issue about 16 hours ago anyways allow me to explain. After running extensive amounts of research and tests on my yahoo account (about 6 hours of time) nothing has brought me closer to being able to receive identify messages from Graal. So I took to toonslab support to submit a ticket and see if they would be able to determine what issues are going on. Yet when the email verification to submit a ticket was sent. My email received nothing at all. Yes I do receive emails from other websites and yes I also can send emails too but I feel as if something is wrong with me being unable to receive anything from Graal Online in general. I have talked to Kareem (player relations) about this issue and he has informed me his let higher authority staff know about my problem. I might sound impatient for a response from one of these higher up staff but in the past when I have had issues I am never messaged about it and my issues have just been thrown away and not explained any further to me. If any admin could help me out in this situation or if anyone else has had this issue please help to fix it as I do fear I will eventually not have access to my Graal Era account.

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Bump. Really need this issue fixed.