Quote Originally Posted by Zom View Post
I was told by staff member junz that this issue cannot be resolved. What the hell, I've been playing for almost 7 years and then I just randomly get revoked?
This is just pathetic, I have spent a large amount of real cash on the account, yet they don't even try to resolve it or even try to find out why it has happened. Welp, I'm gonna miss out on Graaloween and pretty much every other seasonal stuff because of this random bug that just randomly occurred.

- - - Updated - - -

purchase history z z
all of the money spent on the account z z
https://imgur.com/a/fQXQS
I spoke to HW, just echoed what i got told.
iEra staff can't help, but toonslab staff may be able to, i'd honestly just suggest sending emails to [email protected] until you get a reply, although it may take a while, since i'm sure you've already done so to no success.