I don't think going directly through SNK is your best bet, he would most likely tell you to try emailing XOR or whoever does deal with this stuff.
I don't think going directly through SNK is your best bet, he would most likely tell you to try emailing XOR or whoever does deal with this stuff.
For transaction issues, please use GraalOnline Support: http://support.toonslab.com/
Your ticket will be forwarded to the proper management to handle your issue, make sure to include your Graal ID and purchase receipt in your ticket.
What's funny is that this takes weeks.Originally Posted by Ren
I'm currently in the same boat took about 24 hours for SNK to respond to my ticket on toonslab after that i sent him what he requested i'm still waiting on this issue to be resolved,But TBH i'm surprised i got a initial response back quickly even my bank does not respond to fraud claims this quickly lol.
this happened to me as well i bought a graal pack and my game restarted and i didn't get anything
