That's a load of BS and you know it lol, half the admins are from popularity so don't give us that all staff are hard working people if I had it my way there would be no PRS they are completely useless. First off Player Relations have in their status to pm other admins or busy ATM or don't even reply at all and the playerbase knows it and my post probably won't change anything but why don't you stop being full of crap forreals.
I find the management to be extremely daft no offense but you complain about not having good developers why don't you go through the history of eras projects and wonder why they never get finished. Where's Alphos Arcade? Where Jatz mafia quest? Where Johns Gang Wars? Tell me this if you wanna get back up then listen to someone who is from the player side of this game, just cause your staff doesn't mean you know it all. This might be my opinion but your running everything else by urs.