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Thread: What did I do? I got banned for no reason

  1. #1

    Exclamation What did I do? I got banned for no reason

    image.jpg
    So here it is
    I opened my graal era app. Then BOOM! I got banned. I didnt do anything,I just opened my graal and I dont use hack,
    Please Help.
    IGN: Warsviel

    My Gang: Aoki

  2. #2
    Communications Support xcloudx97's Avatar
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    There are already several threads about this.
    http://www.era-go.com/forum/showthre...rame-rate-hack

    I'm sorry but you have to wait out the jail time.
    Either you have a third party program turned on when you are playing era or you have a really bad internet connection to the extent of the system mistaking you for hacking

    - - - Updated - - -

    Or you have someone who shares the same wifi as you that hacks

    You can look up similar threads about this:http://www.era-go.com/forum/forumdis...ered-Questions
    http://www.era-go.com/forum/showthre...p-me-im-jailed


    Drop me a message if you have any queries.
    Please be specific,i won't bite.


    Support center:support.toonslab.com
    New to the forums? Here's a guide!:http://era-go.com/forum/showthread.p...for-newcomers!



  3. #3
    I'm the only one who plays graal here. And Our wifi's running fine. Idk why I got banned.
    And Seriously? I have to wait? I got banned for NO REASON I dont use any hacking program.
    Well,That's unacceptable. So you dont have any solutions?
    IGN: Warsviel

    My Gang: Aoki

  4. #4
    Communications Support xcloudx97's Avatar
    Join Date
    Nov 2013
    Location
    singapore
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    I'm afraid there's no solution to this.However,you can prevent this from happening again by improving your connection.
    http://www.era-go.com/forum/showthre...-Here-s-a-fix!-by pine


    Drop me a message if you have any queries.
    Please be specific,i won't bite.


    Support center:support.toonslab.com
    New to the forums? Here's a guide!:http://era-go.com/forum/showthread.p...for-newcomers!



  5. #5
    If you are absolutely positive that you did nothing wrong, you could try submitting a ticket to http://support.toonslab.com/index.php?action=submit
    Here state your problem and add in a screenshot of your jailed title screen.
    This likely happened due to some sort of problem with your connection at that very moment in time. That thread xcloudx97 linked to above should help prevent this from happening again in the future.
    :}
    Need help? Pm me here on the forums or in-game.

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