It's funny how people always criticize and complain about a Player Relations staff/admin. All PRs do is enforce the rules, along with other duties. If you cannot simply obey by the rules, you will suffer the consequences.
I generally don't speak on upon topics such as this one or similar. Until today, when someone came to me and said these exact words " You admins jail my pro account for something I did not do" Well, like I told her " Admins/Staff do not play on Your account, You do". So I don't get why players always say " admins jailed me for no reason", There is reason. You did something that did not expostulated with the rules and therefore you got what you've earned. Unless that Staff is completely abusing their powers just to say they're actually "doing something" and jailing innocent people for no reason.. then I can understand where you are coming from. But I doubt that it will ever happen.
In the meantime, Happy Holidays