Seems like Graalians gets no attention or help at all thought I post here and see. So I've been having an issue identifying for the past 3-4 months. Keeps telling me that the email has been sent but nothing is showing up. Yes I've check my spam. Hell I even waited a week to try and identify again. Already submitted a ticket having several chat with admins but that was no help either. I tried calling outlook to see if the problem was on their end, turns out it isn't. I heard from old threads (2016) that when it happens snk used to changed the email linked to the account. I can't even contact toonslab because I don't get any verification mail.
Please watch this: https://youtu.be/ZtEidhACaV4