If you crash half way through typing your in game application, when you relog, the answers will be gone, and you'll have to re-type them, however the you'll still be able to apply (button remains on screen until you submit an application).
Hence it's recommended that you type up the answers somewhere else, and just copy + paste them into the in-game fields within the application once you're done
I got the email too, unfortunate but better luck next time.
Not giving up. mistakes happen, Miracles shine upon us.
If you have an issue regarding Graal Era PM a staff member or submit a ticket to support.toonslab.com