The skin works fine it's your device. On android/pc you have to clear your file cache and relog. Androids/ pcs don't update files properly so it stores the old file and uses it instead of the new. Reinstalling the app does nothing because the files are still cached to your pc/ sd card which is why it is reverting all skins back to the original file.
If you clear your file cache then when you reload the game it downloads the new file instead of the old
Ive done exactly that multiple times, and the thing is, i could see the skin but it was messed up, so i reinstalled the game entirely. Which doing that erases all the files, but when i launched it, all of the updated skins were gone completelym
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Delt Graphics Team
If you buy guns for the skins, then that's not really wise.
Again it's your device, all I can do is upload the file I can't fix your device it's something you have to find a way to fix.
On my phone which I have never used graal on before it had the old skin for me but as soon as I relogged it updated it to the new skin and now everything is working as it should be on it
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The problem isn't the skin graphic it's the gani. The skin graphic is named differently, the reason it's showing the old graphic is because it still has the old gani files uploaded that had the old image saved into the animation.
Find out how to access your graal files/ clear your cache and memory, delete all the gm4 gani files and then reload the game
This happened for me on my iphone aswell i usually play on pc, it looked like the template of the gm4 skin was the gun. Was pretty funny
Note : if you are using graal era original not plus u will have the problems in skins tell now bar and gm4
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